Help Center

How can we help you?

This search field has an attached autosuggestion popup menu

PhotoPass – Frequently Asked Questions

Q.

Do the people on my Family & Friends list need to purchase Memory Maker to view my Disney PhotoPass photos?

A.

No. You are free to share your photos on MyDisneyPhotoPass.com and through the My Disney Experience Mobile App—a Memory Maker purchase is not required for people on Family & Friends list to view your photos.

Photo sharing is set one person at a time, so you control who is able to view the images linked to your Disney account. Guests who you allow to view your photos will also have the option to purchase prints, digital downloads or keepsakes of any of your photos.

To allow others to view the photos linked to your Disney account, set photo sharing permissions using your Family & Friends list. On your Family & Friends list, locate the Guest you want to share your photos with and select “Edit” to access the photo sharing control.

If someone is not on your Family & Friends list and you do not wish to add them, you can also invite people to view your photos through email or Facebook.

Learn more about Memory Maker.

More Help

Chat
All of our Cast Members are currently busy assisting other Guests. Please try back later. We are here to assist you between 7:00 AM and 11:00 PM Eastern.
All of our Cast Members are currently busy assisting other Guests. Please try back later. We are here to assist you between 7:00 AM and 11:00 PM Eastern.
  • For assistance with your Walt Disney World visit, please call (407) 939-5277.
  • 7:00 AM to 11:00 PM Eastern Time. Guests under 18 years of age must have parent or guardian permission to call.
Footer Links

Sign Up for Updates

By providing my email address, I’d like to receive news and special offers via electronic mail from Disney Destinations.

You can withdraw your consent for these messages at any time via an unsubscribe link provided in the electronic messages. For more information on our data collection and use practices, please read our Privacy Policy.