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Update on Walt Disney World Resort Operations — Including Theme Parks and Water Parks


As you prepare to visit, please know that we’ve made updates based on guidance from health authorities, such as the Centers for Disease Control and Prevention (CDC) and appropriate government agencies.

It may be different from the last time you visited. But together, we can find new ways to create magical moments—and memories to treasure.

Learn more about our plans for a phased reopening. 

Your Guide to Updated Experiences

Theme Parks and Tickets
Find information on park entry, tickets, available experiences and more.
Learn about updates on ticket policies, including modifications and cancellations.

Disney Park Pass System
Discover how to make theme park reservations—which are required for park entry.

Annual Passes
View information about policy updates, blockout dates, reservation requirements and more.
Current Passholders, learn about managing your pass, extensions and refunds.

Dining
Get details about dining changes—including reservations, payments and dining plans.
Learn about cancellations and refunds for dining plans and experiences.

Disney Resort Hotels and Activities
Learn about updates to check-in, housekeeping, dining, amenities, activities and more.
View information about modifications, cancellations, and refunds at Disney Resort hotels.

Events, Tours and Experiences
Explore changes to special events, tours, recreation and other premium activities.
View information about cancellations and refunds for dining reservations and experience bookings.

Disney Springs
A number of shops and restaurants are open at Disney Springs. Here’s what to know before you go.

Groups
If you’re coming to Walt Disney World Resort as part of a meeting, convention, youth program, wedding or other group or celebration, and you have questions about your plans during the closure period, please consult with the organizer of your group or event.

  COVID-19 Warning

We have taken enhanced health and safety measures—for you, our other Guests, and Cast Members. You must follow all posted instructions while visiting Walt Disney World Resort.

An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the Centers for Disease Control and Prevention, senior citizens and guests with underlying medical conditions are especially vulnerable.

By visiting Walt Disney World Resort, you voluntarily assume all risks related to exposure to COVID-19.

Help keep each other healthy.

  • For assistance with your Walt Disney World vacation, including resort/package bookings and tickets, please call (407) 939-5277.
    For Walt Disney World dining, please book your reservation online.
  • 7:00 AM to 11:00 PM Eastern Time. Guests under 18 years of age must have parent or guardian permission to call.
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