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Tickets – Frequently Asked Questions

Q.

I ordered tickets, but they did not arrive as scheduled. Who should I contact?

A.

Email ticket.inquiries@disneyworld.com or call (407) 566-4985. Guests under 18 years of age must have parent or guardian permission to call.

Although Walt Disney World Resort can sometimes get your order to you faster than the required number of days, 14 days is allotted for the processing, handling and shipping of your tickets.

Please Check Our Park Rules

We ask that you review our Walt Disney World Resort park rules before your visit to avoid any delays or disruptions. We regularly update our park rules to ensure you have a safe and enjoyable experience at Walt Disney World Resort.

  • For assistance with your Walt Disney World visit, please call (407) 939-5277.
  • 7:00 AM to 11:00 PM Eastern Time. Guests under 18 years of age must have parent or guardian permission to call.
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