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Tickets – Frequently Asked Questions

Q.

I ordered tickets, but they did not arrive as scheduled. Who should I contact?

A.

Email ticket.inquiries@disneyworld.com or call (407) 566-4985. Guests under 18 years of age must have parent or guardian permission to call.

Although Walt Disney World Resort can sometimes get your order to you faster than the required number of days, 14 days is allotted for the processing, handling and shipping of your tickets.

Please Check Our Property Rules

We ask that you review our Walt Disney World Resort property rules before your visit to avoid any delays or disruptions. We regularly update our property rules to ensure you have a safe and enjoyable experience at Walt Disney World Resort.

  • For assistance with your Walt Disney World vacation, including resort/package bookings and tickets, please call (407) 939-5277.
    For Walt Disney World dining, please book your reservation online.
  • 7:00 AM to 11:00 PM Eastern Time. Guests under 18 years of age must have parent or guardian permission to call.
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