I purchased an annual pass online. Where do I redeem my certificate?
Annual Passes – Frequently Asked Questions
Bring a printed copy of your certificate along with a photo ID to any Walt Disney World theme park ticket window for redemption. If you purchased an annual pass or used our Monthly Payment Program for Florida residents, you will also need to bring proof of Florida residency.
Each Passholder will need to be present at the ticket window to receive his or her pass.
If you have additional questions about your annual pass or need help, please call (407) 560-PASS or (407) 560-7277. Guests under 18 years of age must have parent or guardian permission to call.
Please Check Our Park Rules
We ask that you review our Walt Disney World Resort park rules before your visit to avoid any delays or disruptions. We regularly update our park rules to ensure you have a safe and enjoyable experience at Walt Disney World Resort.