Help Center

How can we help you?

This search field has an attached autosuggestion popup menu

Annual Passes – Frequently Asked Questions

Q.

When does my Walt Disney World Annual Pass expire?

A.

If you have linked your Annual Pass to your Disney account, you can check the expiration date on the My Reservations or My Profile pages of My Disney Experience. Please note that the Water Park After 2 Annual Pass will only appear in My Reservations.

We can also provide your Annual Pass expiration date at any Walt Disney World theme park ticket window or a Disney Springs Guest Relations location. To verify your identity, please bring a valid photo ID, such as a driver’s license or passport.

For more information, please call (407) WDW-PASS or (407) 939-7277—or use the Annual Passholder Help Form to email our dedicated Help Team with any questions you may have about your annual pass. Guests under age 18 must have parent or guardian permission to call.

  • For assistance with your Walt Disney World vacation, including resort/package bookings and tickets, please call (407) 939-5277.
    For Walt Disney World dining, please book your reservation online.
  • 7:00 AM to 11:00 PM Eastern Time. Guests under 18 years of age must have parent or guardian permission to call.
Footer Links

Use CoBrowse to Share Your Screen?

Even as the Disney Cast Member guides you around our site, they will be unable to access or view any files or information on your device or anything you type.

To stop the session, click the X in the screen-sharing window at any time. You can remain on the phone with the Cast Member.

Enter the code provided by the Cast Member and Accept to get started.

Invalid code. Please reenter

Decline Accept

Not Speaking to a Cast Member?

If you're not currently speaking with a Cast Member and need assistance, visit the Contact Us page to learn how to reach us by phone or chat.