Direct-to-Room & Online Check-in Services – Frequently Asked Questions
Upon arrival at your Disney Resort hotel, you may be requested to provide a valid form of photo identification. Valid forms of identification include driver’s license, government-issued passport, government-issued photo ID or active military ID.
If you have additional questions about our identification requirements, please call (407) 939-4357. Guests under 18 years of age must have parent or guardian permission to call.