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Direct-to-Room & Online Check-in Services – Frequently Asked Questions

Q.
Does participation in the Direct-to-Room service guarantee that my room will ready when I arrive at my Disney Resort hotel?
A.

No. Rooms and campsites are available at the standard check-in time of 3:00 PM for all Disney Resort hotels, except for Disney Deluxe Villa Resorts, which have a check-in time of 4:00 PM.

However, while we do not guarantee early availability, we will try to accommodate early check-in upon request.

Begin the check-in process in advance of your arrival using the Direct-to-Room service on disneyworld.com or with the My Disney Experience app.

  • For assistance with your Walt Disney World vacation, including resort/package bookings and tickets, please call (407) 939-5277.
    For Walt Disney World dining, please book your reservation online.
  • 7:00 AM to 11:00 PM Eastern Time. Guests under 18 years of age must have parent or guardian permission to call.
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