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Direct-to-Room & Online Check-in Services – Frequently Asked Questions

Q.

Can I use the Direct-to-Room service if I’m staying in a Club-Level room?

A.

Absolutely! The Direct-to-Room service is available for all room types at participating Disney Resort hotels.

Begin the check-in process in advance of your arrival using the Direct-to-Room service on disneyworld.com or with the My Disney Experience app.

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For assistance with your Walt Disney World vacation, including resort/package bookings and tickets, please call (407) 939-5277.
For Walt Disney World dining, please book your reservation online.
7:00 AM to 11:00 PM Eastern Time. Guests under 18 years of age must have parent or guardian permission to call.

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