Why doesn’t my package reservation confirmation show all of the correct information?
Hotel Reservations – Frequently Asked Questions
Your confirmation might not show information that has been recently updated—most commonly the flight information that you entered for Disney’s Magical Express. Please wait a few days and check your reservation on the My Reservations page in My Disney Experience.
If you are concerned that the information on your reservation confirmation is incorrect, you may be able to modify the reservation online. To update a reservation online, simply click the link for “Modify Reservation.”
If your reservation cannot be updated or modified online, please call (407) 934-7639. Guests under 18 years of age must have parent or guardian permissions to call.
Please note that a change fee may apply.
Note: Disney’s Magical Express service will no longer be offered starting with arrivals January 1, 2022. The service will continue to operate for new and existing reservations made at Disney Resort hotels for arrivals throughout 2021.