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Hotel Reservations – Frequently Asked Questions

Q.

I have a question about my Walt Disney World Resort hotel or package reservation. Do I have to go through the automated questions every time I call or can I skip directly to a person?

A.

Yes. Enter your phone number in your online profile, and the next time you call us from the number, we will skip many of the automated questions about who you are and get you to a Cast Member as soon as possible.

To speak with a Cast Member about your Resort hotel or package reservation, please call (407) 939-4357 and follow the prompts. Guests under 18 years of age must have parent or guardian permission to call.

  • For assistance with your Walt Disney World vacation, including resort/package bookings and tickets, please call (407) 939-5277.
    For Walt Disney World dining, please book your reservation online.
  • 7:00 AM to 11:00 PM Eastern Time. Guests under 18 years of age must have parent or guardian permission to call.
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