How do I cancel a hotel reservation?
Hotel Reservations – Frequently Asked Questions
To cancel your existing Disney Resort hotel reservation for which you have already applied payment, call (407) W-DISNEY (934-7639). Guests under 18 years of age must have parent or guardian permission to call. Cancellation fees may apply.
You can view your existing Disney Resort hotel reservations on the My Reservations page in My Disney Experience. You will have to sign in to view your reservations.