Skip Navigation

Help Center

How can we help you?

Hotel Reservations – Frequently Asked Questions

Q.

I have an existing package or hotel reservation and I have only paid my deposit. Will you automatically deduct the balance due payment from my credit card?

A.

No. We will not automatically charge your credit card to pay the balance due.

If you have a vacation package, you can pay off the balance online or call (407) 939-7675. Guests under 18 years of age must have parent or guardian permission to call. For your convenience, you are able to use the payment method stored in your online account.

If you have a room-only reservation, you will pay off your balance when you arrive at your Disney Resort hotel.

You can view your existing Disney Resort hotel reservations on the My Reservations page in My Disney Experience. You will have to sign in to view your reservations.

  • For assistance with your Walt Disney World visit, please call (407) 939-5277.
  • 7:00 AM to 11:00 PM Eastern Time. Guests under 18 years of age must have parent or guardian permission to call.
Footer Links
  • Stay Connected
  • Disney Parks
  • Free Planning DVD DVD
    Start planning your dream Disney vacation.Order DVD
  • Sign Up for Updates
    Get the latest Disney Parks news and special offers.
    Sign Up
Sign Up for Updates

Be the first to hear about the latest news and special offers at Walt Disney World Resort.

Sign Up Successful

Thank you for signing up! You should begin to receive news and special offers very soon.

Close