Guest Health Care Services Presented by AdventHealth
AdventHealth is here to help prepare your family for an unforgettable Walt Disney World Resort vacation. Services include first aid, urgent care and video consultation.
Guests with Disabilities Overview
Guests with Disabilities Overview
Planning For Your Visit
Know what to expect and understand your options prior to arrival.
Parking & Transportation
Designated parking areas are available throughout Walt Disney World Resort for Guests with disabilities, along with additional services for Resort transportation. A valid disability parking permit is required.
Wheelchair & ECV Rentals
Rent mobility devices such as wheelchairs and ECVs across Walt Disney World Resort, including water parks and Disney Springs.
Accessing Attractions Queues
Walt Disney World Resort offers tips and a variety of programs to assist Guests with disabilities to access attraction queues, including Rider Switch, Single Rider, Attraction Queue Re-Entry, Disability Access Service and more.
Services at Disney Resort Hotels
Explore Resort hotel accessibility options, including accessible rooms and service animal accommodations.
Tools & Resources
Find Guide Maps and schedules to learn more about accessibility options throughout Walt Disney World Resort.
Theme Park Guide Maps for Guests with Disabilities
American Sign Language Interpretation Schedule
Accessibility Planning Guide & Recommendations
Sensory Experience Details
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While at the Theme Parks
Additional services to assist for a successful visit at Walt Disney World Resort.
Additional Services
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Lighting Sensitivity<p>Specialty lighting and other visual effects used extensively throughout Walt Disney World Resort include:</p><ul><li>Projections incorporated on outside buildings and on signs</li><li>Strobe lights, mirror balls, flashing and spinning dance floor lights and more</li><li>Simulated lightning, explosions, chaser lights and other show effects during attractions and live shows</li></ul><p>Please note that entertainment, events and performances are continuously changing, and their show environments can vary throughout the day, making it impossible to list all possible lighting combinations. Therefore, we are unable to give a definitive listing of strobe or lighting effects that may cause you concern.</p><p>Should you or any member of your party have a photosensitivity or seizure disorder, we recommend that you check with your personal physician for specific instructions before visiting Walt Disney World Resort.</p>
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Magnetic Fields<p>Common equipment, such as electric motors and radios, that produce electric and magnetic fields are utilized extensively throughout the world and also within our Resorts. These fields are generally no greater than you would experience at home or through common household appliances such as vacuum cleaners and hair dryers.</p><p>If you—or any member of your party—has questions regarding magnetic fields, you may speak with a Guest Relations Cast Member for details.</p>
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Special Effects<p>Special effects—including theatrical smoke, fog, snow and bubbles—are used at select Walt Disney World Resort attractions, shows and events. All special effects are produced using products that have been proven to be safe when used for its intended purposes.</p><p>For additional questions regarding special effects, please contact a Guest Relations Cast Member for details.</p>
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Special Dietary Requests<p>Our restaurants and dining locations take care in making sure that we provide options for Guests with special dietary needs and allergies. Discover how you can make <a href="/en_CA/guest-services/special-dietary-requests/">special dietary requests</a> at<em>Walt Disney World</em> Resort dining locations—including requests regarding intolerances and allergens. Additionally, you can request to speak with a chef at select dining locations.</p>
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Medical Equipment<p>Guests traveling with oxygen are allowed to bring their equipment into the theme parks and may keep spare equipment at any of the <a href="/en_CA/guest-services/first-aid/">First Aid locations</a> within Walt Disney World Resort.</p>
For questions about services for Guests with Disabilities, please email us.