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Rooms & Packages – Frequently Asked Questions

Q.

Why do you ask for the age of my children when I am shopping for hotel rooms or theme park tickets? 

A.

We use your children’s ages to provide you with the most appropriate available offer. The prices of our packages, hotel rooms and theme park tickets are based on the ages of your party members. Guest ages also determine the maximum number of occupants of some Disney Resort hotel rooms.

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All of our Cast Members are currently busy assisting other Guests. Please try back later. We are here to assist you between 7:00 AM and 11:00 PM Eastern.
All of our Cast Members are currently busy assisting other Guests. Please try back later. We are here to assist you between 7:00 AM and 11:00 PM Eastern.
  • For assistance with your Walt Disney World visit, please call (407) 939-5277.
  • 7:00 AM to 11:00 PM Eastern Time. Guests under 18 years of age must have parent or guardian permission to call.
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