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Disney Resort Hotels – Frequently Asked Questions

Q.

What are the Disney Resort hotel check-in and check-out times?

A.

The check-in time is 4:00 PM for Disney Deluxe Villas, 3:00 PM for the other Disney Resort hotels. The check-out time is 11:00 AM. 

When you arrive at your Disney Resort hotel, visit the Front Desk and we’ll provide any theme park tickets that are included in your Disney Resort Hotel Package—even if it is before the standard check-in time.

Plus, if you take advantage of Disney′s Magical Express transportation, we can deliver your luggage directly to your room when it is available, so you are free to start enjoying Walt Disney World Resort. Only select Disney Resort hotels offer access to Disney’s Magical Express transportation. 

If you're using the Direct-to-Room service, you can use your MagicBand or the Unlock Door feature on the My Disney Experience app to begin enjoying your Disney Resort hotel in certain areas—such as the pool—on the day of your scheduled arrival, even before your room is ready. You can also continue to use the Resort hotel facilities for the rest of the day after you check out.

View a complete list of the Disney Resort hotels at Walt Disney World Resort.

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All of our Cast Members are currently busy assisting other Guests. Please try back later. We are here to assist you between 7:00 AM and 11:00 PM Eastern.
All of our Cast Members are currently busy assisting other Guests. Please try back later. We are here to assist you between 7:00 AM and 11:00 PM Eastern.
  • For assistance with your Walt Disney World vacation, including resort/package bookings and tickets, please call (407) 939-5277.
    For Walt Disney World dining, please book your reservation online.
  • 7:00 AM to 11:00 PM Eastern Time. Guests under 18 years of age must have parent or guardian permission to call.
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