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Disney Theme Parks & Water Parks – Frequently Asked Questions

Q.

I lost a personal item on a recent vacation at Walt Disney World Resort. Who should I contact to see if it was found?

A.

Please notify us online of your lost item. This will allow the Disney team to start looking for your item. Once you fill out the online form you will receive an email notification with your Lost Item claim number. Our team will continue to look for your item and provide you with an email update within 48 hours. We recognize your item is important to you and will contact you if we believe we have found it or need further information.

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All of our Cast Members are currently busy assisting other Guests. Please try back later. We are here to assist you between 7:00 AM and 11:00 PM Eastern.
All of our Cast Members are currently busy assisting other Guests. Please try back later. We are here to assist you between 7:00 AM and 11:00 PM Eastern.
  • For assistance with your Walt Disney World visit, please call (407) 939-5277.
  • 7:00 AM to 11:00 PM Eastern Time. Guests under 18 years of age must have parent or guardian permission to call.
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