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Hotel Reservations – Frequently Asked Questions

Q.

I recently booked a room-only reservation. Can I upgrade my reservation to a vacation package?

A.

Yes. The best way to upgrade your room-only reservation to a vacation package is to book a new package online, and then cancel* your current booking via My Reservations.

If you experience any issues with this process, please call (407) 934-7639. Guest under 18 years of age must have parent or guardian permission to call.

*Cancellations of room-only reservations within 5 days of arrival may incur a cancellation fee.

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All of our Cast Members are currently busy assisting other Guests. Please try back later. We are here to assist you between 7:00 AM and 11:00 PM Eastern.
All of our Cast Members are currently busy assisting other Guests. Please try back later. We are here to assist you between 7:00 AM and 11:00 PM Eastern.
  • For assistance with your Walt Disney World visit, please call (407) 939-5277.
  • 7:00 AM to 11:00 PM Eastern Time. Guests under 18 years of age must have parent or guardian permission to call.
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