Help Center

How can we help you?

This search field has an attached autosuggestion popup menu

Hotel Reservations – Frequently Asked Questions

Q.

Why doesn’t my package reservation confirmation show all of the correct information?

A.

Your confirmation might not show information that has been recently updated—most commonly the flight information that you entered for Disney’s Magical Express. Please wait a few days and check your reservation on the My Reservations page in My Disney Experience.

If you are concerned that the information on your reservation confirmation is incorrect, you may be able to modify the reservation online. To update a reservation online, simply click the link for “Modify Reservation.”

If your reservation cannot be updated or modified online, please call (407) 934-7639. Guests under 18 years of age must have parent or guardian permissions to call.

Please note that a change fee may apply.

  • For assistance with your Walt Disney World visit, please call (407) 939-5277.
  • 7:00 AM to 11:00 PM Eastern Time. Guests under 18 years of age must have parent or guardian permission to call.
Footer Links

Sign Up for Updates

By providing my email address, I’d like to receive news and special offers via electronic mail from Disney Destinations.

You can withdraw your consent for these messages at any time via an unsubscribe link provided in the electronic messages. For more information on our data collection and use practices, please read our Privacy Policy.

Sign Up Successful

Thank you for signing up! You should begin to receive news and special offers very soon.