Rooms for Guests with Disabilities

For assistance call (407) 939-6244.


Rooms for Guests with Disabilities

Specific features and services for Guests with disabilities vary depending on the selected Disney Resort hotel.

If traveling with a large party to assist someone with disabilities, Disney Resort Hotels have spacious rooms for 5 Guests or more.


Please review the room descriptions at your selected Resort hotel for more detailed information. Examples of hotel room accommodations for Guests with disabilities include:


  • Wider bathroom doors
  • Roll-in showers
  • Shower benches
  • Hand-held shower heads
  • Accessible vanities
  • Portable commodes
  • Bathroom rails

Bed Accessories

  • Bed rails
  • Lower beds and rubber bed pads
  • Open frame beds
  • Room Communication Kits
  • Door knock and phone alerts
  • Bed shaker alarm
  • Text Typewriter (TTY)
  • Strobe light fire alarm
  • Phone amplifier

Other Features

  • Buses with wheelchair lifts
  • Refrigerators (may include an extra charge)
  • Closed Captioned television
  • Braille on signage and elevators


Valet Parking

Valet parking is available at select locations. Vehicles displaying a valid disability parking permit will not be required to pay the parking fee and will receive complimentary service.

Accessible Parking

Parking for Guests with mobility disabilities or Guests who are traveling with personal wheelchairs is available adjacent to the entrance at each of the 4 Disney Theme Parks.

Guests with the ability to walk short distances and step up onto the courtesy trams, which will transport Guests to Disney Theme Park entrances, should park in the main parking lots for:

Designated parking areas for Guests with disabilities are available throughout the Walt Disney World Resort. A valid disability parking permit is required. Standard parking rates apply at Disney Theme Park main parking lots.


Many of the transportation systems at the Walt Disney World Resort are accessible to Guests with disabilities.


All bus routes are serviced by buses which are equipped to accommodate various types of wheelchairs within the following guidelines:

  • The wheelchair must fit the wheelchair lift without being forced; the standard bus lift is 32 inches x 48 inches.
  • The wheelchair must be securely fastened in the wheelchair restraints.


Watercraft access varies depending on the type of watercraft and the existing water levels and conditions. Please contact a Disney Cast Member at the watercraft dock for information and assistance.


Guests may access the Monorail system by proceeding up the entrance ramps, or using the elevators provided at these locations:

Contact Us

For additional information about Services for Guests with Disabilities at Walt Disney World Resort, please call:

General Information
Voice: (407) 824-4321
TTY: (407) 827-5141

Resort Reservations Voice
(407) W-DISNEY
TTY: (407) 939-7670

(If you are under 18 years of age, you must have your parent or guardian's permission to dial these numbers.)


If you would like additional information in a printable format for guests with disabilities, please download one of the following in-depth park guides for: