Disney's Magical Express®

Start and end your stay with complimentary motorcoach transportation to and from Orlando International Airport and select Walt Disney World Resort hotels, with complimentary luggage delivery.

Let Us Magically Whisk You Away

Board a motorcoach at Orlando International Airport and we’ll transport you and your baggage to your Disney Resort hotel.

When you reserve Disney’s Magical Express, you can begin your vacation the moment you step off the plane. Domestic passengers can bypass baggage claim and all Guests can avoid the inconvenience and cost of driving or finding ground transportation. With this special benefit of staying at select Disney Resort hotels, you'll get from the airport to your accommodations in comfort and have your bags delivered directly to your room. You’ll also enjoy a complimentary ride back to Orlando International Airport on the day you check out of your Disney Resort hotel.

Please note that pets are not permitted on Disney’s Magical Express but service animals are.

Pre-Arrival

Read this important information regarding booking Disney’s Magical Express and packing for your vacation.

Reserve Disney's Magical Express with the booking agent for your Walt Disney World hotel reservation or when you make your Disney Resort hotel reservation online or over the phone.

U.S. and Canada Reservations: (407) 939-1936

United Kingdom Reservations: 0800 16 90 730

Guests under age 18 must have parent or guardian permission to call.

International Guests
Make your reservation through the same travel agent or tour operator used to book your trip. Let your agent know that you would like Disney’s Magical Express service included with your Resort hotel stay.

Disney’s Magical Express Information and Luggage Tags
After you've made your reservation, information about Disney’s Magical Express—including luggage tags—will be mailed to you approximately 2 to 3 weeks prior to your arrival. Please attach Disney's Magical Express luggage tags to each bag that you plan on checking that you would like delivered to your Resort hotel room.

If you did not receive your luggage tags prior to leaving home and are scheduled to arrive in Orlando between 5:00 AM and 10:00 PM, you can simply provide your baggage claim numbers upon arrival at Disney’s Magical Express, and we’ll take care of the rest.

Please Do Not Pack MagicBands in Checked Luggage
Remember not to pack your MagicBands in your checked luggage, as they will be used to check in with Disney’s Magical Express and to unlock your room when you arrive at your Disney Resort hotel.

If you have not received your MagicBand, please be prepared to present your Disney’s Magical Express documents (which will be mailed separately to you) to board the motorcoach. You will receive your MagicBand upon arrival at your Disney Resort hotel.

Before leaving home we recommend you view and print a map of Orlando International Airport, including the location of Disney’s Magical Express.

Please have your MagicBand easily accessible upon your arrival at Disney’s Magical Express.

If you have not received your MagicBand, be prepared to present your Disney’s Magical Express documents instead. If you have a Disney's Magical Express reservation, but do not have documents, we can assist you upon arrival.

Arrival

Learn how to find Disney's Magical Express at Orlando International Airport and how your luggage will be transported to your Resort hotel.

Domestic Arrivals
Take the train from your arrival gate to the main terminal. You will be on Level 3. Between 5:00 AM and 10:00 PM, head directly to Disney’s Magical Express, located in the Ground Transportation Area on Side B, Level 1. Disney will claim your checked baggage for you and deliver it directly to your Resort hotel room via our luggage delivery service. Between 10:00 PM and 5:00 AM, you will need to claim your own baggage on Level 2.

Guests arriving on Side A of the airport are advised to cross to Side B before proceeding down to Level 1. Upon arrival at Disney's Magical Express please let us know if you will need assistance boarding the motorcoach.

International Arrivals
Upon exiting your aircraft, you will enter the U.S. Immigration checkpoint. Please have your passport and any required documents available for inspection. After retrieving your luggage, proceed to the Customs checkpoint.

When exiting the Customs area you may keep your checked bags with you to travel on the motorcoach or—between 5:00 AM and 10:00 PM—you may use Disney's luggage delivery service. To take advantage of this complimentary service, simply return your checked luggage to the transfer carousel following the immigration and customs process. Disney will claim your baggage and deliver it to your Resort hotel.

Take the train to the main terminal building where you will arrive on Level 3. Disney's Magical Express is located on Side B, Level 1. Guests arriving on Side A of the airport are advised to cross to Side B before proceeding down to Level 1. Upon arrival, please let us know if you will need assistance boarding the motorcoach.

Luggage Delivery Between 5:00 AM and 10:00 PM 
Disney’s Magical Express includes complimentary luggage delivery from Orlando International Airport to your Disney Resort hotel room between 5:00 AM and 10:00 PM.

While you ride the Disney Magical Express motorcoach to your Resort hotel, your baggage will be transported separately and delivered directly to your room.

Be sure to keep any medications, essential items, and valuables with you. Bypass baggage claim in the main terminal and proceed directly to Disney's Magical Express located on Side B, Level 1. Be prepared to provide your airline baggage claim numbers so Disney can collect your luggage and deliver it directly to your Resort hotel.

Be advised, your luggage will travel separately from you and may take up to 3 hours after you arrive at your hotel to be delivered to your room.

Luggage Transport Between 5:00 AM and 10:00 PM
Our luggage delivery service is not in operation during these hours. Please collect your luggage at Baggage Claim on Level 2 and bring it with you to the Disney's Magical Express location. Your luggage will travel with you on the motorcoach to your Disney Resort Hotel. Luggage assistance will be available upon arrival at your Resort.

Departure

Learn what you need to do when you leave your Disney Resort Hotel for Orlando International Airport.

The day before check-out, a Transportation Notice will be delivered to your room. The pickup time and place for your motorcoach ride back to Orlando International Airport are listed on this notice. (Please be sure to provide us with your flight information when making your reservation.)

To ensure that you do not miss your flight, motorcoach pickup times are scheduled approximately 3 hours prior to your flight departure time for domestic flights and 4 hours prior for international flights. Please note that it is your responsibility to bring your luggage to the pickup point. Bell service luggage assistance is available upon request.

Be sure to have your Transportation Notice on hand when it’s time for your Disney’s Magical Express departure. Your motorcoach driver will collect the Transportation Notice prior to boarding. Please note: MagicBands cannot be used to check in for your trip from your Disney Resort hotel to Orlando International Airport.

Resort Airline Check-In

Guests who fly on a participating airline and stay at select Disney Resort hotels are automatically enrolled in the Resort Airline Check-In service when arriving through Disney’s Magical Express. This service allows you to obtain your boarding pass and check your luggage at your Disney Resort hotel, bypassing airport check-in completely. If your flight is after 12:00 PM, your boarding pass will be delivered to your room on the morning of your departure.

If you choose not to check your luggage with Resort Airline Check-In, please have your luggage loaded on the motorcoach that will be taking you to the airport. Bell service luggage assistance is available upon request.

Visit the Help Center for FAQs and More

For more on Disney’s Magical Express, please read our Frequently Asked Questions.

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Guest Services

  • Parking & Transportation
  • Travel Services
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Find Disney's Magical Express®

  • For assistance with your Walt Disney World visit, please call (407) 939-5277.
  • 7:00 AM to 11:00 PM Eastern Time. Guests under 18 years of age must have parent or guardian permission to call.
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