Disney's Magical Express

Start and end your stay with complimentary motorcoach transportation to and from Orlando International Airport and select Walt Disney World Resort hotels, with complimentary luggage delivery.

Be Magically Whisked Away

Board a motorcoach at Orlando International Airport and we’ll get you and your bags to your Disney Resort hotel.

When you reserve Disney’s Magical Express, you can begin your vacation the moment you step off the plane. Bypass baggage claim and avoid the inconvenience and cost of driving or finding ground transportation. With this special benefit of staying at select Disney Resort hotels, get from the airport to your accommodations in comfort and have your bags delivered directly to your room. You’ll also enjoy a complimentary ride back to Orlando International Airport on the day you check out of your Disney Resort hotel. Please note that pets are not permitted on Disney’s Magical Express but service animals are.

Luggage Delivery Service
This feature of Disney’s Magical Express is available for flights arriving between 5:00 AM and 10:00 PM daily. Your luggage will travel separately, and it may take up to 3 hours after you arrive at your Disney Resort hotel for your luggage to be delivered to your room. Please pack any valuables, medications or anything you need immediately upon your arrival in Orlando in a carry-on bag—and have your MagicBand with you and easily accessible at the airport and when you arrive at your Disney Resort hotel. You do not need to be in your room to receive your luggage.

If your flight arrives before 5:00 AM or after 10:00 PM, please collect your luggage at baggage claim to bring with you on the motorcoach. Please note: Disney’s Magical Express service does not provide luggage-only transfer. You must be present on the motorcoach to have your luggage transported to a Disney Resort hotel.

Pre-Arrival

Please make a reservation for Disney’s Magical Express with the booking agent for your Walt Disney World hotel reservation, or when you make your Disney Resort hotel reservation online or over the phone. Guests under age 18 must have parent or guardian permission to call.

U.S. and Canada Reservations: (407) 939-1936

United Kingdom Reservations: 0800 16 90 730

International Guests: Make your reservation through the same travel agent or tour operator used to book your trip. Let your agent know that you would like Disney’s Magical Express service included in your Resort hotel stay.

Disney’s Magical Express Information and Luggage Tags
After making your reservation, information about Disney’s Magical Express—including luggage tags—will be mailed to you approximately 2 to 3 weeks prior to your arrival. If you would like your luggage delivered to your Disney Resort hotel room, please attach the Disney’s Magical Express luggage tags to each item you plan on checking with the airline. If you did not receive your luggage tags prior to leaving home and are arriving in Orlando between 5:00 AM and 10:00 PM, simply provide your baggage claim numbers upon arrival at Disney’s Magical Express and we’ll take care of the rest.

Please Do Not Pack MagicBands in Checked Luggage
Remember not to pack your MagicBands in your checked luggage, as they will be used to check in with Disney’s Magical Express and to unlock your room when you arrive at your Disney Resort hotel.

If you have not received your MagicBand, please be prepared to present your Disney’s Magical Express documents (which were mailed separately to you) to board the motorcoach, and you will receive your MagicBand upon arrival at your Disney Resort hotel.

Arrival

Learn what you need to do when you arrive at Orlando International Airport.

Before you arrive, view and print a map of Orlando International Airport, including the location of Disney’s Magical Express. Upon your arrival, please let us know if you need assistance boarding the motorcoach.

Domestic Arrivals
Take the train from your arrival gate to the main terminal. You will be on Level 3. Head to Disney’s Magical Express, located on Side B, Level 1, Ground Transportation.

Guests arriving on Side A of the airport should proceed to Side B before taking the elevator or escalator down to Level 1. If you arrive before 5:00 AM or after 10:00 PM, please collect your luggage at baggage claim on Level 2 and bring it with you to the motorcoach. Your luggage will travel with you on the motorcoach to your Disney Resort Hotel.

Please have your MagicBand easily accessible when you arrive at Disney’s Magical Express. If you have not received your MagicBand, please be prepared to present your Disney's Magical Express documents instead. If you have a Disney's Magical Express reservation, but do not have documents, we will assist you upon arrival.

International Guests
If you are flying into Orlando International Airport from another country, you must claim your luggage after disembarking the plane and follow the U.S. Customs and Border Protection process. After, proceed to Disney’s Magical Express.

You may take your luggage with you on the motorcoach to your Disney Resort hotel or, following U.S. Customs, you may elect to return your luggage to the carousel, where Disney’s Magical Express will reclaim your luggage and deliver it to your Resort hotel room. Your luggage may take up to 3 hours to be delivered to your room after you arrive at your Resort hotel. Guests using the luggage delivery service should be prepared to present their airline baggage numbers at Disney’s Magical Express. If you arrive before 5:00 AM or after 10:00 PM, please bring your luggage with you to Disney’s Magical Express. Your luggage will travel with you on the motorcoach to your Disney Resort Hotel.

Departure

Learn what you need to do when you leave your Disney Resort Hotel for Orlando International Airport.

The day before check-out, a Transportation Notice will be delivered to your room. The pickup time and place for your motorcoach ride back to Orlando International Airport are listed on this notice. (Please be sure to provide us with your flight information when making your reservation.)

To ensure that you do not miss your flight, motorcoach pickup times are scheduled approximately 3 hours prior to your flight departure time for domestic flights and 4 hours prior for international flights. Please note that it is your responsibility to bring your luggage to the pickup point. Bell service luggage assistance is available upon request.

Be sure to have your Transportation Notice on hand when it’s time for your Disney’s Magical Express departure. Your motorcoach driver will collect the Transportation Notice prior to boarding. Please note: MagicBands cannot be used to check in for your trip from your Disney Resort hotel to Orlando International Airport.

Resort Airline Check-In

Guests who fly on a participating airline and stay at select Disney Resort hotels are automatically enrolled in the Resort Airline Check-In service when arriving through Disney’s Magical Express. This service allows you to obtain your boarding pass and check your luggage at your Disney Resort hotel, bypassing airport check-in completely. If your flight is after 12:00 PM, your boarding pass will be delivered to your room on the morning of your departure.

If you choose not to check your luggage with Resort Airline Check-In, please have your luggage loaded on the motorcoach that will be taking you to the airport. Bell service luggage assistance is available upon request.

Visit the Help Center for FAQs and More

For more on Disney’s Magical Express, please read our Frequently Asked Questions.

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Guest Services

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  • Travel Services
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Find Disney's Magical Express

  • For assistance with your Walt Disney World visit, please call (407) 939-5277.
  • 7:00 AM to 11:00 PM Eastern Time. Guests under 18 years of age must have parent or guardian permission to call.
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