Help Center

How can we help you?

This search field has an attached autosuggestion popup menu

Tickets – Frequently Asked Questions

Q.

After I link a ticket to my Disney account, can I reassign the ticket to someone else?

A.

Yes. If the ticket has not yet been used, you can reassign a ticket to another person on your Family & Friends list. To do so, visit the My Reservations section of My Disney Experience, locate the ticket you wish to reassign and select the “Reassign Ticket” link to the right of the ticket.

Tickets can be reassigned until their first usage. Once they are used, tickets cannot be reassigned.

To use tickets for theme park entry, all Guests must have an active MagicBand or card. If you have tickets linked to your Disney account but you do not have an active MagicBand or card, please visit any theme park ticket window or Guest Relations location when you arrive at Walt Disney World Resort.

Visit My Reservations to view and reassign unused tickets.

  • For assistance with your Walt Disney World vacation, including resort/package bookings and tickets, please call (407) 939-5277.
    For Walt Disney World dining, please book your reservation online.
  • 7:00 AM to 11:00 PM Eastern Time. Guests under 18 years of age must have parent or guardian permission to call.
Footer Links

Use CoBrowse to Share Your Screen?

Even as the Disney Cast Member guides you around our site, they will be unable to access or view any files or information on your device or anything you type.

To stop the session, click the X in the screen-sharing window at any time. You can remain on the phone with the Cast Member.

Enter the code provided by the Cast Member and Accept to get started.

Invalid code. Please reenter

Decline Accept

Not Speaking to a Cast Member?

If you're not currently speaking with a Cast Member and need assistance, visit the Contact Us page to learn how to reach us by phone or chat.