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Tickets – Frequently Asked Questions

Q.

Why did I receive an error message when I attempted to link a ticket to my Disney account?

A.

If you are experiencing technical difficulties linking a ticket to your Disney account, please check to make sure that your web browser is one of our recommended browsers.

In particular, if you are using Microsoft Internet Explorer 8 or an earlier version, we strongly recommend that you upgrade to a more recent browser.

If you have updated your web browser and you continue to experience technical difficulties, please contact us at (407) 939-7765. Guests under 18 years of age must have parent or guardian permission to call.

Link a ticket to your Disney account.

  • For assistance with your Walt Disney World visit, please call (407) 939-5277.
  • 7:00 AM to 11:00 PM Eastern Time. Guests under 18 years of age must have parent or guardian permission to call.
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