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Star Wars: Galaxy's Edge – Frequently Asked Questions

Q.

What information does the Walt Disney World Resort collect through Bluetooth® Low Energy (BLE) and how is this information used?

A.

BLE beacons at locations within the Walt Disney World Resort (the “Resort”) communicate with the My Disney Experience app or the Play Disney Parks app (collectively, “Walt Disney World apps”) on your Bluetooth-enabled mobile device and certain other BLE-enabled devices or products, such as the Astromech Droid Units (collectively “your BLE-enabled devices”) to trigger certain effects or experiences on your BLE-enabled devices.

In addition, your BLE-enabled devices may also broadcast data that, when received by our BLE beacons, may allow us to provide other interactive or personalized experiences. For example, when you use the Play Disney Parks app at Star Wars: Galaxy’s Edge, certain functions performed with the app may trigger physical effects in the land. Our BLE beacons may also receive data broadcast by your BLE-enabled devices to determine your relative position and enable certain personalized experiences.

The security, integrity and confidentiality of your information are extremely important to us. We have implemented technical, administrative and physical security measures that are designed to protect Guest information from unauthorized access, disclosure, use and modification. From time to time, we review our security procedures to consider appropriate new technology and methods. Please be aware that, despite our best efforts, no security measures are perfect or impenetrable.

  • For assistance with your Walt Disney World vacation, including resort/package bookings and tickets, please call (407) 939-5277.
    For Walt Disney World dining, please book your reservation online.
  • 7:00 AM to 11:00 PM Eastern Time. Guests under 18 years of age must have parent or guardian permission to call.
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