Help Center

How can we help you?

This search field has an attached autosuggestion popup menu

Annual Passes – Frequently Asked Questions


I previously purchased a theme park ticket. Can I upgrade to an annual pass using the Monthly Payment Program for Florida residents?


Yes. If you are a Florida resident, you can upgrade your theme park ticket to an annual pass and take advantage of our Monthly Payment Program. Simply visit any Walt Disney World theme park ticket window or Guest Relations location within 14 days of the first use of the ticket.

Upgrades from tickets to annual passes are not available online or via the phone at this time.

For more information, please call (407) WDW-PASS or (407) 939-7277—or use the Annual Passholder Help Form to email our dedicated Help Team with any questions you may have about your annual pass. Guests under age 18 must have parent or guardian permission to call.

Learn more about annual passes or our Monthly Payment Program for Florida residents.

  • For assistance with your Walt Disney World visit, please call (407) 939-5277.
  • 7:00 AM to 11:00 PM Eastern Time. Guests under 18 years of age must have parent or guardian permission to call.
Footer Links