Help Center

How can we help you?

This search field has an attached autosuggestion popup menu

Annual Passes – Frequently Asked Questions


I am an Annual Passholder, but I’m not in my renewal window. Can I customize my pass to add one of the new add-on options?


You will be able to purchase these new Annual Passes and add-ons when it is time to renew. Add-ons are not available for Epcot After 4, Weekday Select, Theme Park Select, Silver, Gold, Platinum, and Platinum Plus Annual Passes.

Passholders with a Disney Incredi-Pass, Disney Sorcerer Pass, Disney Pirate Pass or Disney Pixie Dust Pass may choose to customize their pass with an add-on option outside their renewal window.

Annual Pass add-on options expire on the same date as the pass that they are tied to.

  • For assistance with your Walt Disney World vacation, including resort/package bookings and tickets, please call (407) 939-5277.
    For Walt Disney World dining, please book your reservation online.
  • 7:00 AM to 11:00 PM Eastern Time. Guests under 18 years of age must have parent or guardian permission to call.
Footer Links

Use CoBrowse to Share Your Screen?

Even as the Disney Cast Member guides you around our site, they will be unable to access or view any files or information on your device or anything you type.

To stop the session, click the X in the screen-sharing window at any time. You can remain on the phone with the Cast Member.

Enter the code provided by the Cast Member and Accept to get started.

Invalid code. Please reenter

Decline Accept

Not Speaking to a Cast Member?

If you're not currently speaking with a Cast Member and need assistance, visit the Contact Us page to learn how to reach us by phone or chat.