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Direct-to-Room & Online Check-in Services – Frequently Asked Questions

Q.
Who should I contact with questions about the Disney Premier Visa Card application process that is available during Online Check-in?
A.

Please call JPMorgan Chase at (800) 300-8575. Guests under 18 years of age must have parent or guardian permission to call.

Please note that Disney Visa Instant Credit is available to United States residents only.

  • For assistance with your Walt Disney World vacation, including resort/package bookings and tickets, please call (407) 939-5277.
    For Walt Disney World dining, please book your reservation online.
  • 7:00 AM to 11:00 PM Eastern Time. Guests under 18 years of age must have parent or guardian permission to call.
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