Signing In – Frequently Asked Questions
Q:
How can I get assistance with MyDisney account?
A:
We’re here to help! Answers to some common issues are:
Can I still log in with my old username? Yes, just enter your Username in the email field on the login page. If this doesn’t work, try again by entering your email address.
Can I cancel MyDisney account online? No, your MyDisney account can only be canceled by phone.
For assistance with these or any account-related issues, please call (407) 939-4357. Guests under age 18 must have parent or guardian permission to call.
