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MagicBands & Cards – Frequently Asked Questions

Q.

How do I use my MagicBand?

A.

Most of the time, all you need to do is touch your MagicBand against a sensor called a touch point. It’s that easy!

Your MagicBand enables you to travel lighter throughout your vacation. Use it to enter the parks, unlock your Disney Resort hotel room and buy food and merchandise. Plus, your MagicBand gives you FastPass+ access to all the experiences you’ve selected online, so you can simply concentrate on enjoying the fun with the people you care about.

MagicBands can also be read by long-range readers to deliver amazing personalized experiences, as well as provide information that helps us improve the overall experience in our parks. You don’t have to do anything beyond being nearby to interact with long-range readers. They just work—like magic! 

In addition to touching your MagicBand or card to a touch point, you will be required to enter a PIN code to uniquely identify yourself when making purchases. To enter the parks, you will be required to provide biometric identification or show a photo ID that matches the name identified with your ticket. This process helps to ensure that you, and only you, have access to the entitlements linked to your MagicBand or card.

MagicBands are always operational. They don’t have an on/off switch. If you lose a MagicBand, you can deactivate it on My Disney Experience, and it will no longer be linked to your tickets and other entitlements.

MagicBands use Radio Frequency (RF) technology and can be read by short and long-range readers located at the Walt Disney World Resort. If you prefer to use a card—which cannot be detected by long-range readers—you can request a card at your Disney Resort hotel.

Valid theme park admission is required to use FastPass+ service.

Learn about our privacy and data collection policies and the Radio Frequency (RF) technology used in MagicBands.

  • For assistance with your Walt Disney World visit, please call (407) 939-5277.
  • 7:00 AM to 11:00 PM Eastern Time. Guests under 18 years of age must have parent or guardian permission to call.
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