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Hurricane Policy – Frequently Asked Questions

Q.

If I reschedule my vacation to a different date because of a hurricane warning, will I be able to get my same accommodations?

A.

If you are scheduled to arrive within 7 days of a hurricane warning, you may call us in advance to reschedule without a Disney imposed change fee. We cannot guarantee availability of similar accommodations for the new travel dates. All amounts you paid to Disney for rooms, theme park tickets, dining plans and other Disney products and services will be applied toward your new reservation.

Any discounts or special offers applicable to your original confirmed vacation will not apply to the rescheduled vacation travel dates. You are responsible for applicable package pricing for the new vacation dates.

The policy does not apply to certain special events and dining experiences.

  • For assistance with your Walt Disney World vacation, including resort/package bookings and tickets, please call (407) 939-5277.
    For Walt Disney World dining, please book your reservation online.
  • 7:00 a.m. to 11:00 p.m. Eastern Time. Guests under 18 years of age must have parent or guardian permission to call.
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