A man and woman each hold a child in their arms while laughing with Goofy

Services for Guests Who are Deaf or Have Hearing Loss

Discover what services and devices are available to help Guests who are deaf or have hearing loss enjoy Walt Disney World Resort.

A male and female sign language interpreter support a show in front of the Cinderella Castle.

Sign Language Interpretation

Walt Disney World Resort provides Sign Language interpretation for our Guests at specific live theme park shows on a rotating basis.

Magic Kingdom park: Mondays and Thursdays
Disney's Animal Kingdom theme park: Tuesdays and Saturdays
Disney's Hollywood Studios: Sundays and Wednesdays
EPCOT: Fridays

The schedule of interpreted performances is updated on a weekly basis. For a list of Sign Language interpreted performances, please download the current schedule or email us. You can also obtain a copy of this schedule at a Walt Disney World Guest Relations location upon arrival.

Sign Language interpretation is available by request for select special events and dinner shows with at least 14 days advance notice, including:

Request a Sign Language Interpreter

To request Sign Language interpretation at a specific special event or dinner show, please email us.

You will be contacted prior to your visit to verify and finalize arrangements and will receive a show schedule that lists the names, dates and times of the interpreted performances.

Please note that sign language interpreters will not escort parties around the parks for a guided tour.

A man sits behind two women while using the Disney Handheld Device to enjoy the Mickey Philarmagic Concert.

Assistive Listening

Disney Handheld Device features Assistive Listening—which amplifies sound through headphones or induction loops at specific theme park attractions and entertainment locations. This service is recommended for Guests with mild to moderate hearing loss.

Disney Handheld Device features Assistive Listening—which amplifies sound through headphones or induction loops at specific theme park attractions. This service is recommended for Guests with mild to moderate hearing loss.

Disney Handheld Devices are available through Guest Relations and require a $25 refundable deposit. You must return the device on the same day for a refund.

It is recommended that you bring your own headphones or induction loop as the device has a standard headphone jack.

View attractions and entertainment where Assistive Listening is offered.

Video captions are displayed on a screen at the Carousel of Progress attraction.

Handheld Captioning

Disney Handheld Device features Handheld Captioning—a portable captioning system that displays on-screen text in select theaters and attractions.

Video Captioning

Caption-ready monitors are available in many preshow and exhibit areas and are designated by a “CC” symbol. If necessary, please see a Cast Member at the location for assistance.

A visual alarm clock sits on a nightstand at a Disney Resort hotel.

Resort Hotel Room Amenities

Upon request, Guest Rooms at Disney Resort hotels can be equipped with door knock and phone alerts, phone amplifiers, bed shaker notification, a strobe light smoke detector and a Text Typewriter (TTY) telephone.

The Disney Resort hotels offer accessibility services for Guests with disabilities.

Visual door knock/doorbell alert
Visual telephone call alert
Telephone with volume control
Electrical outlet near telephone jack
TTY available upon request at check-in

These features are available in select rooms and do not require an extra charge.

Learn about services for Guests with disabilities at the Disney Resort hotels.

An attractions Cast Member shows the written script for Peter Pan’s Flight to a Guest.

Written Scripts

Packets containing attraction dialogue and narration, a flashlight, pencil and paper are available for many attractions and shows. Please inquire about availability prior to experiencing an attraction or show.

A young patient wearing a face mask holds a plush Mickey Mouse while a doctor uses his stethoscope on the toy.

AdventHealth is here to help prepare your family for an unforgettable Walt Disney World Resort vacation. Services include first aid, urgent care and video consultation.

Learn More

For questions about services for Guests with Disabilities, please email us.