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My Disney Experience – Frequently Asked Questions

Q.
Can I share my Disney MagicMobile pass with other members of my party?
A.

You can only share through Apple iMessage and recipients must have an iPhone and be in your address book or contact list. Please note that each Disney MagicMobile Pass is unique to the Guest it was created for—no other Guests may use the benefits associated with someone else's pass even if it is shared between phones. Tickets are nonrefundable, nontransferable and must be used by the same person on all days.

An eligible iPhone, Apple Watch or Android smart device with Bluetooth® technology enabled for the My Disney Experience app is required. Your device must also be compatible with Apple Wallet or Google Pay. Disney MagicMobile features are launching throughout the year.

This feature is not currently supported on Android devices using Google Pay.

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All of our Cast Members are currently busy assisting other Guests. Please try back later. We are here to assist you between 7:00 AM and 11:00 PM Eastern.
All of our Cast Members are currently busy assisting other Guests. Please try back later. We are here to assist you between 7:00 AM and 11:00 PM Eastern.
  • For assistance with your Walt Disney World vacation, including resort/package bookings and tickets, please call (407) 939-5277.
    For Walt Disney World dining, please book your reservation online.
  • 7:00 AM to 11:00 PM Eastern Time. Guests under 18 years of age must have parent or guardian permission to call.
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