How can I get assistance with my Walt Disney World account?
Signing In – Frequently Asked Questions
We’re here to help! Answers to some common issues are:
Can I still sign in with my old Username?
Yes, just enter your Username in the email field on the sign-in page. If this doesn’t work, try again by entering your email address.
Can I cancel my Disney account online?
No, your Disney account can only be canceled by phone.
For assistance with these or any account-related issues, please call (407) 939-4357. Guests under age 18 must have parent or guardian permission to call.