Help Center

Lightning Lane Passes – Frequently Asked Questions

Q:

After I purchase Lightning Lane passes, where can I view and/or modify my selections?

A:

To view and/or modify your selections, open the My Disney Experience app and tap on the Lightning Lane passes section of the home screen. Then, you’ll be able to:

  • View your Lightning Lane passes and selections.
  • Change your selected park and/or date in advance (subject to availability)—up until the moment you redeem your first Lightning Lane selection of the day.
  • Change each selected experience and/or arrival window in advance (subject to availability)—up until the start of the arrival window.

Note: Lightning Lane passes are nonrefundable and nontransferable.

Have Questions? Contact Us
For assistance with Lightning Lane passes, please call (407) 934-7639. Guests younger than 18 years of age must have parent or guardian permission to call.