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International Travel – Frequently Asked Questions

Q.

I am not a United States citizen. Do I need to present a passport or photo ID when I check into a Disney Resort hotel?

A.

Yes. A valid passport or photo ID is required to check-in at Disney Resort hotels.

If you have questions about our identification requirements, please call (407) 939-4357. Guests under 18 years of age must have parent or guardian permission to call.

Learn more about Disney Resort hotels.

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All of our Cast Members are currently busy assisting other Guests. Please try back later. We are here to assist you between 7:00 AM and 11:00 PM Eastern.
All of our Cast Members are currently busy assisting other Guests. Please try back later. We are here to assist you between 7:00 AM and 11:00 PM Eastern.
  • For assistance with your Walt Disney World visit, please call (407) 939-5277.
  • 7:00 AM to 11:00 PM Eastern Time. Guests under 18 years of age must have parent or guardian permission to call.
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