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Family & Friends in My Disney Experience – Frequently Asked Questions

Q.

How do I remove someone from my Family & Friends list?

A.

To remove someone from your Family & Friends list, please follow these instructions:

  • View your Family & Friends list in My Disney Experience
  • Locate the person that you wish to remove on the list and press the “Edit” button. 
  • You will see a page with details about the person that you wish to remove. Press the “Remove” button. 
  • A pop-up message will appear and ask you to confirm that you wish to remove the person. Press the “Remove” button. 

The above instructions will work if you are removing an adult with a separate Disney account. If you added someone to your Family & Friends list and that person does not have a separate account—for example, a young child—follow these instructions to permanently delete the person:

  • View your Family & Friends list in My Disney Experience
  • Locate the person that you wish to delete on the list and press the “Edit” button. 
  • You will see a page with details about the person that you wish to delete. Press the “Delete” button. 
  • A pop-up message will appear and ask you to confirm that you wish to permanently delete the person. Press the “Delete” button.

Once you remove or delete someone from your Family & Friends list, you cannot undo this action. However, if they have a separate Disney account, you can request to reconnect them to your Friends & Family list.

You cannot delete Guests on your Family & Friends list who have active entitlements—such as Disney dining plans. If you encounter a situation where you wish to remove or delete someone and you are unable to do so, please call (407) 939-4357. Guests under 18 years of age must have parent or guardian permission to call.

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All of our Cast Members are currently busy assisting other Guests. Please try back later. We are here to assist you between 7:00 AM and 11:00 PM Eastern.
All of our Cast Members are currently busy assisting other Guests. Please try back later. We are here to assist you between 7:00 AM and 11:00 PM Eastern.
  • For assistance with your Walt Disney World visit, please call (407) 939-5277.
  • 7:00 AM to 11:00 PM Eastern Time. Guests under 18 years of age must have parent or guardian permission to call.
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