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My Disney Experience

Frequently Asked Questions

What happens when someone accepts my Family & Friends invitation for My Disney Experience?

Once you invite someone to connect to your Family & Friends...

What are the minimum device requirements to use the My Disney Experience app?

iOS devices: Require iOS 13.0 and above Android devices:...

Do I have to link all of my tickets to my Disney account?

No. However, to take full advantage of MyMagic+ , we...

How do I apply discounts to my purchase when using mobile checkout services?

At Walt Disney World Resort, you can scan and pay for...

What is My Disney Experience?

As a Guest signed in to your Disney account you can use the...

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All of our Cast Members are currently busy assisting other Guests. Please try back later. We are here to assist you between 7:00 AM and 11:00 PM Eastern.

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Help Center Overview

For assistance with your Walt Disney World vacation, including resort/package bookings and tickets, please call (407) 939-5277.
For Walt Disney World dining, please book your reservation online.
7:00 AM to 11:00 PM Eastern Time. Guests under 18 years of age must have parent or guardian permission to call.

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