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My Disney Experience

Frequently Asked Questions

What happens when someone accepts my Family & Friends invitation for My Disney Experience?

Once you invite someone to connect to your Family &...

Do I have to link all of my tickets to my Disney account?

No. However, to take full advantage of MyMagic+ , we...

What is My Disney Experience?

As a Guest signed in to your Disney account you can use the...

What is Radio Frequency (RF) technology and how is it used at Walt Disney World Resort?

Radio Frequency technology—also known as RF—is commonly used...

How is my information shared with the people on My Family & Friends list on disneyworld.com or the My Disney Experience app?

Each person in your Family & Friends list can view your...

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All of our Cast Members are currently busy assisting other Guests. Please try back later. We are here to assist you between 7:00 AM and 11:00 PM Eastern.

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Help Center Overview

For assistance with your Walt Disney World vacation, including resort/package bookings and tickets, please call (407) 939-5277.
For Walt Disney World dining, please book your reservation online.
7:00 AM to 11:00 PM Eastern Time. Guests under 18 years of age must have parent or guardian permission to call.

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