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My Disney Experience – Frequently Asked Questions


What is Disney MagicMobile Service?


Launching in phases, Disney MagicMobile service is a convenient and another contactless way to access MagicBand features, like theme park entry, through the power of eligible iPhones, Apple Watch or Google Pay enabled Android phones. Guests will be able to create a Disney MagicMobile pass through the My Disney Experience app and add it to their smart device’s digital wallet.

Once you create a Disney account and link your theme park tickets, park reservations and other products you’ve purchased to your account, it works like magic! Most features will be available by holding up your smart device near an access point, just like a MagicBand.

Guests may choose to use Disney MagicMobile service or a MagicBand—pick whichever option works best for you during your visit. You can even use both and alternate between them for added flexibility.

Learn more about Disney MagicMobile service.

  • For assistance with your Walt Disney World vacation, including resort/package bookings and tickets, please call (407) 939-5277.
    For Walt Disney World dining, please book your reservation online.
  • 7:00 AM to 11:00 PM Eastern Time. Guests under 18 years of age must have parent or guardian permission to call.
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