Help Center

How can we help you?

This search field has an attached autosuggestion popup menu

Hurricane Policy – Frequently Asked Questions

Q.

A hurricane warning has been issued within 7 days of my arrival date and I did not book my package through the Walt Disney Travel Company. Does the Walt Disney Travel Company cancellation policy apply to my package too?

A.

No. You should contact your travel agent or tour operator directly for information relating to the cancellation and change policies that apply to your package.

  • For assistance with your Walt Disney World visit, please call (407) 939-5277.
  • 7:00 AM to 11:00 PM Eastern Time. Guests under 18 years of age must have parent or guardian permission to call.
Footer Links

Sign Up for Updates

Be the first to hear about the latest news and special offers at Walt Disney World Resort.

Sign Up Successful

Thank you for signing up! You should begin to receive news and special offers very soon.