Services for Guests with Mobility Disabilities

See what service and access options are available for Guests with mobility disabilities.

Attraction Access Categories

Walt Disney World attractions offer access for Guests with mobility disabilities in the following categories:

  • Must transfer from wheelchair/ECV to ride vehicle
  • Must transfer from ECV to wheelchair
  • Must transfer from ECV to wheelchair, and from wheelchair to ride vehicle

May Remain in Wheelchair/ECV

These attractions allow Guests to remain in their wheelchair or Electric Conveyance Vehicle (ECV) during the experience.

Magic Kingdom Park

Epcot

Disney’s Hollywood Studios

Disney’s Animal Kingdom Park

Disney’s Blizzard Beach Water Park

 

Must Be Ambulatory

These attractions require Guests to walk by themselves or be assisted by members of their party.

Magic Kingdom Park

Disney’s Blizzard Beach Water Park

Disney’s Typhoon Lagoon Water Park

 

Must Transfer from Wheelchair/ECV to Ride Vehicle

These attractions require Guests to transfer from their wheelchair or ECV—by themselves or with assistance from their party—to a ride vehicle.

Magic Kingdom Park

Epcot

Disney’s Hollywood Studios

Disney’s Animal Kingdom Park

Blizzard Beach

Disney’s Typhoon Lagoon Park

 

Must Transfer from ECV to Wheelchair

Guests must transfer to a wheelchair provided at the attraction. At some attractions listed below, the transfer will occur at the entrance, while at other attractions, the transfer will occur within the building or queue.

Magic Kingdom Park

Epcot

Disney’s Hollywood Studios

Disney’s Animal Kingdom Park

Disney’s Blizzard Beach Park

Disney’s Typhoon Lagoon Water Park

 

Must Transfer from ECV to Wheelchair, and from Wheelchair to Ride Vehicle

The following attractions require Guests to transfer to an available wheelchair at the attraction, then to transfer from the wheelchair to the ride vehicle. At some attractions below, the transfer to an available wheelchair will occur at the entrance. At others, the transfer to an available wheelchair will occur within the building or queue.

Magic Kingdom Park

Epcot

Disney’s Hollywood Studios

Disney’s Animal Kingdom Park

 

Wheelchair and ECV Accessibility with Walt Disney World Transportation

Most of the transportation systems at the Walt Disney World Resort are accessible to Guests with disabilities.

Bus Access
All bus routes are serviced by buses equipped to accommodate various types of wheelchairs and ECVs/scooters within the following guidelines:

  • The mobility device must fit the lift without being forced.
  • The mobility device must be securely fastened in the onboard restraints.

Most buses can hold up to 2 mobility devices in the securement areas. It is recommended that Guests using an ECV/scooter transfer to a bus seat while onboard. Guests using canes, walkers, crutches or who have difficulty walking can board via the rear door. Guests should share their request to use the ramp or rear door with the bus driver before boarding.

Watercraft Access

Watercraft access varies depending on the type of watercraft and the existing water levels and conditions. Please contact a Disney Cast Member at the watercraft dock for information and assistance.

Monorail Access

Guests may access the Walt Disney World monorail system by using the elevators or ramps at the Transportation and Ticket Center, Magic Kingdom parkEpcot, Disney's Grand Floridian Resort & SpaDisney's Polynesian Village Resort, and Disney's Contemporary Resort.

Disney's Magical Express Access

Disney's Magical Express motorcoaches accommodate most Guests in standard-size wheelchairs and ECVs. Please indicate if you will require a wheelchair lift to board the motorcoach when you book your Disney’s Magical Express reservation.

Wheelchair and ECV Rental

Wheelchairs and Electric Conveyance Vehicles (ECVs) are available to rent throughout Walt Disney World Resort.

 

Parking for Guests with Mobility Disabilities

Parking for Guests with disabilities is available throughout Walt Disney World Resort. A valid disability parking permit is required.

At theme parks (standard parking rates apply), Guests with the ability to walk short distances and step up onto the courtesy tram should park in the main parking lot. Parking for Guests with mobility disabilities, or those who are traveling with personal wheelchairs, is available adjacent to the entrance complex. Please note, there is no tram service to/from this parking area. Guests should inquire at the Auto Plaza for parking options and directions.

Service Animals

View full details about service animals at Walt Disney World Resort.

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Guest Services

  • Accessibility Services
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  • For assistance with your Walt Disney World visit, please call (407) 939-5277.
  • 7:00 AM to 11:00 PM Eastern Time. Guests under 18 years of age must have parent or guardian permission to call.
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