Frequently Asked Questions


Disney Theme Parks


What are the Disney theme park operating hours?

Operating hours vary greatly from park to park at different times of the year. To get the operating hours, please visit the Calendar page for each of the theme parks:

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What are the current Disney theme parks ticket prices?

Walt Disney World Resort offers a wide variety of Vacation Packages and Tickets & Passes customized to the many different needs and desires of the guests.

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Where can Guests meet Disney Characters?

One recommended way to meet Disney Characters are at Walt Disney World restaurants with Character Dining options. Disney Characters also appear near certain Disney theme park attractions or at Meet and Greet locations listed below.

Magic Kingdom Park
For exact times and locations of Disney Character appearances, check the Times Guide, available at the Magic Kingdom theme park entrance.

Meet and greet Disney Characters at these locations:

Epcot

For exact times and locations of Disney Character appearances, check the Times Guide, available at the Epcot theme park entrance.

Meet and greet Disney Characters at these locations:

Disney's Hollywood Studios

For exact times and locations of Disney Character appearances, check the Time Guide, available at the Disney's Hollywood Studios theme park entrance.

Meet and greet Disney Characters at these locations:

Disney's Animal Kingdom Theme Park

For exact times and locations of Disney Character appearances, check the Times Guide, avaiable at the Disney's Animal Kingdom theme park entrance.

Meet and greet Disney Characters at these locations:

  • Along the Camp Minnie-Mickey Greeting Trails in the Camp Minnie-Mickey area
  • On the Discovery Island area, near the Tree of Life attraction
  • Entering the Aftrica area, near the Tamu Tamu Refreshments stand
  • At the Conservation Station attraction in Rafiki's Planet Watch area
  • Near the TriceraTop Spin attraction in the DnioLand U.S.A. area
  • At restaurants with Character Dining

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Are there any Disney theme park attractions not operating?

To provide Walt Disney World guests with the highest quality experience, attraction maintenance is occasionally necessary. Select a date on the Calendar page for each of the theme parks and check out "Operational Updates."

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Are there Disney theme parks maps?

Maps of Walt Disney World provide an overview of Walt Disney World Resort —or you can view individual theme parks, water parks, Disney Resort hotels, golf courses, and shopping, dining and entertainment areas.

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What ride restrictions are there?

Some of the attractions at Walt Disney World Resort have restrictions to ensure Guest safety. Typical safety restrictions include height restrictions, health and safety advisories, and accessibility guidelines. These restrictions and advisories are listed on the individual attraction pages throughout the site.

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What is the best way to dress for a day at the parks? Is there any clothing that isn't permissible?

The parks are a casual, family-oriented environment. We suggest you dress comfortably, wear good walking shoes and check the local weather report before you leave for the parks.

Ensuring that the parks are family friendly is an important part of the Disney experience. In that spirit, we ask you to use your discretion and common sense. Attire that is not appropriate for the theme parks (and which may result in refusal of admittance) includes but is not limited to:

  • Adult costumes or clothing that can be viewed as representative of an actual Disney character
  • Masks (unless you are dressing up for a particular event)
  • Clothing with objectionable material, including obscene language or graphics
  • Excessively torn clothing
  • Clothing which, by nature, exposes excessive portions of the skin that may be viewed as inappropriate for a family environment
  • Objectionable tattoos

A Guest is allowed into the parks if her or his hair (or make-up, if applicable) has been made to resemble a Disney Princess or character (for example, after a Bibbidi Bobbidi Boutique makeover) provided the Guest is not also wearing a costume or clothed to look like the character.

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Are there any personal items I should not bring with me into the theme parks?

Items that you may not bring into the theme parks include but are not limited to:

  • Items with wheels, such as:
    • Wagons
    • Skateboards
    • Scooters
    • Inline skates
    • Shoes with built-in wheels
    • Strollers larger than 36" x 52" (92 x 132 cm)
    • Suitcases, coolers or backpacks with or without wheels larger than 24" (61 cm) long x 15" (38 cm) wide x 18" (46 cm) high. (Coolers required for medication may be stored in a locker or at Guest Relations.)
    • Any trailer-like object that is pushed or towed by an ECV wheelchair or stroller
  • Alcoholic beverages
  • Weapons of any kind
  • Folding chairs
  • Glass containers (excluding baby food jars and perfume bottles)
  • Pets (unless they are service animals)

In Disney's Animal Kingdom theme Park (for the safety of the wildlife), balloons, straws and drink lids are not permitted.

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Where can I find more information about Disney theme parks?

Walt Disney World Guest Services provides additional information regarding these topics:

  • where to find ATMs
  • baby care centers
  • camera services
  • Disney's FASTPASS system — and which attractions use this option
  • first aid
  • kennels
  • lockers
  • mail and post office locations
  • package pick up locations
  • Pal Mickey
  • Disney's PhotoPass Service
  • Rider Swap — and which attractions use this option
  • special dietary requests
  • how to rent strollers, wheelshairs or electric convenience vehicles

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Contact Us

Vacation Package Booking
(407) 939-7675

Resort Room-Only Bookings
(407) 939-7429

Technical Support Desk
(407) 939-7765 press 2

Tickets
(407) 939-1289

Dining Reservations
(407) WDW-DINE
(407) 939-3463

For all other questions:
Guest Information

(407) 939-6244


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