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Update on Walt Disney World Resort Operations — Including Theme Parks and Water Parks


The safety and well-being of our Guests and employees remains The Walt Disney Company’s top priority.

As a result of this unprecedented pandemic and in line with direction provided by health experts and government officials, Walt Disney World Resort will remain closed until further notice.

Below, you’ll find information on impacts to current and upcoming plans. Please continue to check back for additional updates.

We appreciate your patience and understanding.

Need to Adjust Your Travel Plans?
If needed, many reservations can be modified online via My Plans. And soon, we’ll share additional options for booking and modifying vacations.


OPERATIONAL UPDATES

Theme Parks & Water Parks

The theme parks and water parks at Walt Disney World Resort are temporarily closed until further notice.

Resorts

Disney owned-and-operated hotels at Walt Disney World Resort are temporarily closed until further notice.

Additionally, Disney's Vero Beach Resort and Disney's Hilton Head Island Resort are temporarily closed until further notice.

Disney Springs

All locations at Disney Springs are temporarily closed until further notice.

Transportation

All Disney transportation is temporarily unavailable until further notice.

Other Experiences

ESPN Wide World of Sports Complex and miniature golf locations at Walt Disney World Resort are temporarily closed until further notice.

Golf and FootGolf operations (other than miniature golf) remain available on their regular schedule.


MODIFICATIONS, CANCELLATIONS AND REFUNDS

Tickets

Unexpired multi-day theme park tickets with unused days, or date-specific theme park tickets with a valid use period beginning March 12, 2020 through the closure will automatically be extended to use any date through December 15, 2020. If you are unable to visit by December 15, 2020, you may apply the value of a wholly unused ticket toward the purchase of a ticket for a future date.

Florida Resident Discover Disney Tickets may be used through July 31, 2020.

Guests who have purchased tickets for Disney After Hours, Disney Villains After Hours and Disney Early Morning Magic from March 16, 2020 through the closure will be automatically refunded.

For ticket orders, express shipping and standard shipping will be delayed due to the closure.

Resort Rooms and Packages

To provide additional flexibility, we are waiving Disney-imposed change and cancellation fees up to the date of check-in for reservations with arrivals through June 30, 2020. And soon, we’ll share additional options for booking and modifying vacations. Many reservations can be modified or cancelled online.

If no action is taken by you before your check-in date for arrivals during the closure period, Disney will automatically cancel your reservation within 7 days of the original check-in date and process any refund due to the original form of payment. Please note that cancellation fees imposed by third-party suppliers, including airlines and rental cars, as well as non-refundable products like travel protection plans, are deducted from refundable amounts for Walt Disney Travel Company packages.

If you did not book through Disney directly, please contact your travel professional.

Annual Passes

All active Walt Disney World Annual Passes will be extended for the number of days the parks are closed.

Annual Passes with renewal windows ending during the closure will also receive an extension of time to renew.

For Passholders participating in the Annual Pass Monthly Payment program, your monthly payments will continue as scheduled.

Over the coming weeks, Annual Pass details in My Disney Experience will be updated to reflect new pass usage information.

Pass blockout and admission calendars will not be updated during the closure period. Please visit this page for the most updated details.

Dining & Other Experiences

All pre-paid dining and experience reservations impacted by the park closure will be automatically refunded if scheduled between March 16, 2020 through the closure period.

Reservations made at locations impacted by the closure will not be charged a cancellation or no-show fee.

All active Tables in Wonderland members will be extended by the number of days the parks are closed.

Groups

If you’re coming to Walt Disney World Resort as part of a meeting, convention, youth program, wedding or other group or celebration, and you have questions about your plans during the closure period, please consult with the organizer of your group or event.

FastPass+

All FastPass+ reservations scheduled for March 16, 2020 through the closure period will be automatically cancelled.

MagicBands

If you have placed an order and received notification that your MagicBands have already been shipped to your home, you will still receive your order.

If you have arranged for your upgraded MagicBands to be delivered to you at your Disney Resort hotel for an arrival date from March 20 through the closure period, your order will be automatically cancelled and you will receive a refund of the amount you paid for the MagicBands.

While the Walt Disney World theme parks and Resort hotels are temporarily closed, we are not currently accepting new MagicBand orders linked to Walt Disney World Annual Passholders or Disney Resort hotel reservations.

  • For assistance with your Walt Disney World vacation, including resort/package bookings and tickets, please call (407) 939-5277.
    For Walt Disney World dining, please book your reservation online.
  • 7:00 AM to 11:00 PM Eastern Time. Guests under 18 years of age must have parent or guardian permission to call.
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