Imagine your loved one’s delight when they return to their Resort hotel room to find it magically transformed!
Surprise that special person in your life with a personalized in-room celebration! Whether celebrating a birthday, holiday, first visit or romantic occasion, In-Room Celebrations make your loved one feel like their favorite Disney characters have stopped by to create a personalized celebration—just for them!
You can enhance their experience even more by choosing from a wide variety of popular Disney surprises and keepsakes—or by creating your own personalized gifts with our Custom Gift Builder feature!
Explore the many possibilities at Disney Floral & Gifts, or call a Disney Floral & Gifts “Dream Maker” at (407) WDW-GIFT or (407) 939-4438 today!
Cruise from Walt Disney World Swan Hotel to Epcot and Disney’s Hollywood Studios on a Friendship Boat.
Friendship Boats depart from the hotel, with stops at the Disney's BoardWalk Resort, Disney's Yacht Club Resort, Disney’s Beach Club Villas and the Walt Disney World Dolphin Hotel.
Check at the Walt Disney World Swan Reserve for the Friendship Boat schedule.
Complimentary bus transportation to and from Disney theme parks and water parks is available. Buses also run to Disney Springs area and Disney′s Winter Summerland Miniature Golf Course.
Bus stops are located at the Walt Disney World Swan Reserve, the Walt Disney World Swan Hotel and the Walt Disney World Dolphin Hotel.
Self-parking is located near the entrance to Walt Disney World Swan Reserve. Valet parking is available at the main entrance, adjacent to the lobby.
The following rates apply for registered Guests and visitors parking at Walt Disney World Swan Reserve:
An ATM is located in the lobby of the Walt Disney World Swan Reserve. Additionally, ATMs are also located in the lobbies of the Walt Disney World Swan Hotel and the Walt Disney World Dolphin Hotel.
24-hour self-service laundry rooms are located on the lower level of Walt Disney World Dolphin Hotel. Machine tokens can be purchased in the laundry room.
For dry cleaning or valet laundry service, dial “Housekeeping” on your Guest Room phone. Deposit your items in the provided laundry bag for pickup and fill out the attached form. Items picked up by 9:00 AM will be returned to you by 6:00 PM that same day.
Postal and package-handling services are available at the Business Center, located in the main lobby.
Send anything from postcards to golf clubs to packages weighing up to 100 pounds. The business center can also receive packages on your behalf and deliver them to any location at Walt Disney World Resort.
The Business Center also provides a full range of office services and supplies.
Visit the Lobby Concierge to make dining reservations, book special experiences, and more.
Already know exactly what you want? Book spa treatments, transportation, childcare and other services online using our self-service VIP Concierge Services system.
Located at the Walt Disney World Dolphin hotel, Mandara Spa is a full-service spa and salon offering massages, hair and body treatments, and more.
Shape up at a facility offering state-of-the-art Life Fitness equipment and a large selection of free weights.
Located at the Walt Disney World Swan Reserve, the Swan Reserve Health Club features strength-training apparatuses, treadmills, stair climbers, life cycles and ellipticals with built-in training and entertainment systems. The location also contains its own locker rooms and showers. Complimentary yoga mats and stability balls are available upon request.
Guests must be at least 16 years of age. In addition to the Swan Reserve Health Club, Guests are also welcome to use the facilities at the neighboring Swan Health Club and Dolphin Health Club. Open 24 hours a day.
Guests staying in Club-level rooms and suites are eligible for personalized vacation-planning support.
Even as the Disney Cast Member guides you around our site, they will be unable to access or view any files or information on your device or anything you type.
To stop the session, click the X in the screen-sharing window at any time. You can remain on the phone with the Cast Member.
Enter the code provided by the Cast Member and Accept to get started.