Ask at the Front Desk for information and pricing.
Minnie Van™ Service
Dash about in Disney style with Minnie Van service Connected by Lyft for travel within Walt Disney World Resort. Please note: this service is separate from your vacation package and subject to additional charges.
Disney Watercraft Transportation
Sail across Seven Seas Lagoon as you cruise to Magic Kingdom park by water taxi.
In-Room Floral & Gifts
Delight that special person in your life with a personalized in-room surprise—such as vibrant flowers and fun gifts!
Whether celebrating a birthday, anniversary, first visit or romantic occasion, In-Room Floral & Gifts are sure to bring joy.
Choose from beautiful gift baskets, snack baskets, themed balloon bouquets and enchanting floral arrangements—all designed to celebrate your special moments while visiting Walt Disney World Resort.
Explore great gifts and surprises —or call (888) 814-8718 to learn more!
Order In-Room Floral & Gifts
Order online anytime for delivery to any Disney Resort hotel and other select locations.
Deliveries are available 7 days a week. For same-day delivery, please order by noon.
Explore parking options at this Disney Resort hotel.
- Overnight self-parking is complimentary to Guests staying at Disney Resort hotels at Walt Disney World Resort.
- Valet Parking is $33 per night: (includes sales tax).
- Standard self-parking is complimentary for day Guests while they enjoy select dining, shopping, entertainment and recreation experiences at this Disney Resort hotel.
Services and fees are subject to change without notice.
Disney Vacation Club Members can submit an order form to have groceries they purchase delivered to their room.
Laundry and Housekeeping Services
Disney Vacation Club Resorts offer laundry and housekeeping services.
The laundry room for Guests staying in the Villas is located on the first floor in Moorea. There are also dry-cleaning and valet laundry services available. Note: Daily housekeeping service is not provided for Members.
Trash & Towel Service
For stays of 7 or less nights, Trash & Towel Service is provided on day 4, regardless of whether you're using Member-discounted cash, Vacation Points or a combination of both.
With Trash & Towel service, Housekeeping will:
- Empty trash and replace liners in trash bins
- Provide fresh bathroom linens
- Replace bath amenities as needed
- Replenish facial tissues, paper towels and toilet paper
- Replenish coffee, sugar, cream and sweeteners
For stays of 8 or more nights, Full Cleaning Service is provided on day 4 and Trash & Towel Service is provided on day 8, regardless of whether you're using Member-discounted cash, Vacation Points or a combination of both. This process repeats for stays longer than 8 days.
With Full-Cleaning service, Housekeeping will provide everything included with the Trash & Towel Service, plus:
- Change the bed linens; vacuum and dust
- Clean the bathroom(s), kitchen/kitchenette and wash any dishes
Rental Guests (non-Members or Disney Vacation Club Members not booking through Membership) receive Full Cleaning Services every day.
For all of the above, additional Housekeeping Services may be purchased.
Additional Housekeeping Service Daily Rates:
- Full Cleaning Service for Deluxe Studio – $30 per day requested
- Full Cleaning Service for Bungalow – $60 per day requested
- Trash & Towel Service for Deluxe Studio – $15 per day requested
- Trash & Towel Service for Bungalow – $25 per day requested
Note: Additional Housekeeping services may be requested with at least a 24-hour notice.
Cost for Extra Amenities and Services for Members (Pay As You Play):
- Soap Package – $5.00 (1 facial soap, 1 bath soap, 1 shampoo, 1 conditioner, 1 shower gel and 1 body lotion)
- Coffee Package – $3.00 (Regular and decaf coffee, sugar, artificial sweeteners and non-dairy creamers)
- Towel Package –$6.00 (5 bath towels, 4 hand towels, 5 wash cloths and 2 bath mats)
- Robes – $6.00 (2 robes, Bungalows only)
- Laundry Soap –$1.00 (1 individual box for 1 load of laundry)
(This cleaning fee will apply if the Member requests a room change for a different view or location after check-in):
- Deluxe Studio – $30
- Bungalow – $60
NOTE: Rates are subject to change without notice.
When you stay at a Disney Resort hotel, enjoy peace of mind knowing that your room will be thoroughly cleaned prior to your arrival.
If you are a Disney Vacation Club Member staying at a Disney Vacation Club Resort using Member Points or Member Cash Discounts, you will receive trash and towel service on the fourth day of your visit. If you are staying more than 8 nights, you will receive full cleaning service on the fourth day of your visit and trash and towel service on the eighth day of your visit.
For non-Disney Vacation Club Members, rooms at Disney Deluxe Villas will receive daily full housekeeping service.
At the Front Desk, you can mail postcards, letters and packages that you have already stamped, labeled and packed.
Stamps are available for purchase at BouTiki and Moana Mercantile. If you are expecting faxes, postal mail or packages during your stay, please advise those sending these items to clearly mark the communication with your name and room number (if possible). The Resort can accept packages for Guests staying or arriving at this Resort only.
Start your check-in online beginning 60 days before your stay. When you arrive, simply head to the Online Check-In Desk, where your Welcome Folder and MagicBand(s) will be waiting. Show your valid photo I.D., complete your check-in and you’re on your way!
You must board any pet traveling with you before arrival, but service animals defined by the Americans with Disabilities Act are welcome at the Resort.
For non-service animals, Walt Disney World Resort offers kennel services for day and overnight boarding to both day Guests and Resort Guests on a space-available basis. Reservations are suggested; call the location directly to book a spot.
Kennels are operated by Best Friends Pet Care, Inc. The Best Friends facility at Walt Disney World Resort offers a wide variety of accommodations for your four-legged friends. All suites are designed to provide comfort and privacy. Inquire at Best Friends using the contact numbers below to get more information and find out about pricing.
Best Friends Pet Care at Walt Disney World Resort
2510 Bonnet Creek Parkway
P.O. Box 22169
Lake Buena Vista, FL 32830
Phone: (877) 493-9738
Fax: (203) 840-5266
A 24-hour ATM is located near the Front Desk.
Wireless Internet access is available in Villa Guest rooms and many common areas, including the Great Ceremonial House lobby and the Lava Pool area.
Indulge in Polynesian-themed gifts, Disney merchandise and other vacation essentials at the Resort shops.
BouTiki is the resort's largest gift shop, located on the first floor of the Great Ceremonial House. Say aloha to tropical trinkets, Hawaiian shirts, hotel logo and surf wear, ukuleles and Disney character merchandise.
Located on the second floor of the Great Ceremonial House, Moana Mercantile features snacks, sundries, groceries, liquors, beer, wine, gifts, children’s fashions, toys and Disney character merchandise.
Disney Signature Services
Guests staying in Club-level rooms and suites are eligible for personalized vacation-planning support.
Visit the Front Desk to exchange foreign currencies.
The barbecue area will consist of 2 gas grills, a shade structure with tables and seating in the courtyard area between the Villas longhouses.
Designated Smoking Areas
Smoking is permitted only in designated outdoor locations.
Disney Bus Transportation
Most areas throughout Walt Disney World Resort are accessible by complimentary bus transportation. The bus stop at Disney's Polynesian Village Resort is located a short walk from the lobby.
Disney Monorail Transportation
Take the Monorail right from the stop at this Resort to Magic Kingdom Park and—with one transfer—EPCOT.