Disney's Old Key West Resort

Imagine your loved one’s delight when they return to their Resort hotel room to find it magically transformed!

Surprise that special person in your life with a personalized in-room celebration! Whether celebrating a birthday, holiday, first visit or romantic occasion, In-Room Celebrations make your loved one feel like their favorite Disney characters have stopped by to create a personalized celebration—just for them!

You can enhance their experience even more by choosing from a wide variety of popular Disney surprises and keepsakes—or by creating your own personalized gifts with our Custom Gift Builder feature!

Explore the many possibilities at Disney Floral & Gifts, or call a Disney Floral & Gifts “Dream Maker” at (407) WDW-GIFT or (407) 939-4438 today!

Most areas throughout Walt Disney World Resort are accessible by complimentary bus transportation. Bus stops are located throughout Disney’s Old Key West Resort. The bus’ destination—such as Magic Kingdom park or Hospitality House—will be noted on the marquee.

Learn more about Walt Disney World bus transportation.

Enjoy complimentary transportation and luggage delivery to and from Orlando International Airport.

Learn more about Disney’s Magical Express.

Standard self-parking at theme parks and Resort hotels is complimentary for Resort Guests.

Learn more about parking at Walt Disney World Resort.

A 24-hour ATM is located near the Front Desk at Hospitality House.

Learn more about ATMs at Walt Disney World Resort.

Guests interested in exchanging foreign currencies may inquire at the Front Desk.

24-hour self-service laundry rooms are available near each of the 4 pools. Villas with one or more bedrooms also feature in-room washers and dryers.

For dry cleaning and valet laundry service, please drop off your items at Bell Services prior to 9:00 AM.

Learn more about laundry and dry cleaning services at Walt Disney World Resort hotels.

Send pre-stamped postcards and letters from the Front Desk at Hospitality House, as well as pre-packed, pre-labeled packages. Stamps are available for purchase at Conch Flats General Store.

Learn more about mail services at Walt Disney World Resort.

Shopping is a breeze at Walt Disney World Resort, thanks to complimentary merchandise delivery to your Disney Resort hotel.

Take advantage of this convenient service—and enjoy the parks without extra baggage! Merchandise delivery is available during your stay at any Disney Resort hotel for purchases made:

• In-store at select Walt Disney World shops
• Through the Shop Disney Parks mobile app (valid for merchandise in stock at Walt Disney World Resort)

Pickup Location
When staying at Disney’s Old Key West Resort, you can arrange to have your merchandise delivered to Conch Flats General Store, where it will be available for pickup later.

About the Shop Disney Parks Mobile App
You can shop for authentic Disney theme park merchandise right from your mobile device. Download the Shop Disney Parks mobile app and start browsing from thousands of Walt Disney World products!

Looking for a special way to surprise your loved ones—or treat yourself—during your stay at Walt Disney World Resort? You can place an order through the app up to 2 days in advance of your visit. When you arrive at your Disney Resort hotel, your merchandise will be waiting for you at the pickup location.

Learn more about merchandise delivery and pickup at Walt Disney World Resort.

Stay fit at the Old Key West Exercise Room—a high-tech exercise facility featuring state-of-the-art training equipment.

Learn more about Old Key West Exercise Room.

For a timeless memory from your Walt Disney World vacation, capture your next visit with a private family portrait session!

Learn more about Disney Fine Art Photography