Error: Disney Resort hotels will begin a phased reopening. As we open these hotels, a number of health-and-safety measures will be in place. Additionally, some experiences such as housekeeping services and resort activities have been modified or may be unavailable. Learn more. Disney Resort hotels will begin a phased reopening. As we open these hotels, a number of health-and-safety measures will be in place. Additionally, some experiences such as housekeeping services and resort activities have been modified or may be unavailable. Learn more.
Complimentary bus transportation is available to transport you and your family to most areas throughout Walt Disney World Resort, including theme parks, water parks, Resort hotels and the Disney Springs area. The bus stop at Disney’s All-Star Music Resort is located in front of Melody Hall.
Enjoy complimentary transportation to and from Orlando International Airport. Advance reservations are required. Please note: Disney's Magical Express service will no longer be providing luggage delivery for those arriving to and departing from the airport. The resort airline check-in service is also no longer available. The Disney’s Magical Express bus stop is located just in front of the lobby.
Disney’s Magical Express service will no longer be offered starting with arrivals January 1, 2022. The service will continue to operate for new and existing reservations made at Disney Resort hotels for arrivals throughout 2021.
Discover a whimsical way to dash about! Getting to select locations around Walt Disney World Resort—or traveling to and from Orlando International Airport—is easy when our private vehicles whisk you off in delightful Disney style. (Additional charges apply.)
Standard overnight self-parking is available to registered Guests for a fee that will be applied to their hotel folio upon check-out. All parking fees include applicable tax.
Complimentary standard self-parking is available while you enjoy select dining, shopping, entertainment and recreation experiences at this Resort.
A 24-hour ATM is located near the Front Desk.
Guests interested in exchanging foreign currencies may visit the Front Desk or Lobby Concierge of this Resort hotel.
When you stay at a Disney Resort hotel, enjoy peace of mind knowing that your room will be thoroughly cleaned prior to your arrival and a modified service every other day of your stay.
24-hour self-service laundry rooms are available near Piano Pool and Calypso Pool. For dry cleaning and valet laundry service, please select “Housekeeping” on your Guest Room phone.
Letters, postcards and pre-packed, pre-labeled packages with postage already applied can be mailed at the Front Desk or Concierge Desk. If you intend to receive mail during your stay, be sure to have the mail sent to the mailing address of Disney’s All-Star Music Resort, in addition to having the word “Guest” and the date of your hotel arrival clearly stated on the package.
Shopping is a breeze at Walt Disney World Resort, thanks to complimentary merchandise delivery to your Disney Resort hotel.
Take advantage of this convenient service—and enjoy the parks without extra baggage! Merchandise delivery is available during your stay at any Disney Resort hotel for purchases made:
When staying at Disney’s All-Star Music Resort, you can arrange to have your merchandise delivered to Maestro Mickey's, where it will be available for pickup later.
About the Shop Disney Parks Mobile App
You can shop for authentic Disney theme park merchandise right from your mobile device. Download the Shop Disney Parks mobile app and start browsing from thousands of Walt Disney World products!
Looking for a special way to surprise your loved ones—or treat yourself—during your stay at Walt Disney World Resort? You can place an order through the app up to 2 days in advance of your visit. When you arrive at your Disney Resort hotel, your merchandise will be waiting for you at the pickup location.
Guests staying in Club-level rooms and suites are eligible for personalized vacation-planning support.
Even as the Disney Cast Member guides you around our site, they will be unable to access or view any files or information on your device or anything you type.
To stop the session, click the X in the screen-sharing window at any time. You can remain on the phone with the Cast Member.
Enter the code provided by the Cast Member and Accept to get started.