WALT DISNEY WORLD SERVICES FOR GUESTS WITH DISABILITIES

ASSISTIVE LISTENING DEVICES

Assistive Listening systems utilize Disney's Handheld Device to receive a signal from overhead transmitters in order to amplify sound. Devices with headphones or induction loops are available through Guest Relations and require a $25 refundable deposit (must return item on the same day for a refund).

Assistive Listening Systems are available at the following attractions, entertainment and restaurants in:

Magic Kingdom Park

    "The Enchanted Tiki Room Under New Management"
    Country Bear Jamboree
    Dream Along with Mickey in the Castle Forecourt Stage
    Jungle Cruise
    Mickey's PhilharMagic
    Monsters, Inc. Laugh Floor
    Stitch's Great Escape!
    Sunny Eclipse performance at Cosmic Ray's Starlight Cafe
    The Hall of Presidents
    Walt Disney's Carousel of Progress (seasonal)

Epcot

    America Gardens Theatre
    Germany: Biergarten
    Universe of Energy: Ellen's Energy Adventure
    Imagination: Honey, I Shrunk the Audience
    France: Impressions de France
    Innoventions East and West: certain attractions, check the Park Guidemap
    Norway: Maelstrom
    Canada: O Canada!
    China: Reflections of China
    Test Track (briefing room only)
    The American Adventure: The American Adventure theater
    The Land: The Circle of Life
    Turtle Talk with Crush

Disney's Hollywood Studios

    Beauty and the Beast- Live on Stage show in the Theaters of the Stars
    Fantasmic!
    Indiana Jones Epic Stunt Spectacular!
    Lights, Motors, Action! Extreme Stunt Show
    Muppet*Vision 3D
    Disney Junior– Live On Stage!
    Sci-Fi Dine-In Theater Restaurant
    The Magic of Disney Animation
    Voyage of the Little Mermaid
    Walt Disney: One Man's Dream (theater only)
    The American Idol Experience

Disney's Animal Kingdom Theme Park

    "It's Tough To Be A Bug!"
    DINOSAUR (pre-show only)
    Festival of The Lion King show in the Lion King Theater
    Finding Nemo - The Musical
    Flights of Wonder show at the Caravan Stage
    Kilimanjaro Safaris
    Wildlife Express

HANDHELD CAPTIONING AT WALT DISNEY WORLD RESORT

This portable captioning system uses a wireless handheld receiver to display text in locations such as moving attractions. Devices are available through Guest Relations and require a $100 refundable deposit and the item must be returned on the same day for a refund.

Handheld Captioning is currently available at the following attractions, entertainment and restaurants in:

Magic Kingdom Theme Park

    "it's a small world"
    "The Enchanted Tiki Room Under New Management"
    Buzz Lightyear's Space Ranger Spin
    Dream Along with Mickey in the Castle Forecourt Stage
    Jungle Cruise
    Peter Pan's Flight
    Pirates of the Caribbean
    Stitch's Great Escape!
    The Haunted Mansion
    The Many Adventures of Winnie the Pooh
    Tomorrowland Transit Authority
    Walt Disney World Railroad
    Walt Disney's Carousel of Progress (seasonal)

Epcot

    Universe of Energy: Ellen's Energy Adventure
    Mexico: Gran Fiesta Tour Starring The Three Caballeros
    Imagination: Journey into Imagination with Figment
    The Land: Living with the Land
    Norway: Maelstrom
    Spaceship Earth
    The Seas with Nemo & Friends

Disney's Hollywood Studios

    Beauty and the Beast - Live on Stage
    Studio Backlot Tour
    Disney Junior–Live on Stage
    The Great Movie Ride
    Walt Disney: One Man's Dream
    Indiana Jones Epic Stunt Spectacular

Disney's Animal Kingdom Park

    Festival of The Lion King show in the Lion King Theater
    Kilimanjaro Safaris
    Wildlife Express


NOTE: NOT ALL PORTIONS OF AN ATTRACTION EXPERIENCE MAY BE CAPTIONED.

REFLECTIVE CAPTIONING

Reflective Captioning is available at many theater-type attractions at the Walt Disney World Resort. This technology utilizes an LED display to project desired captions onto an acrylic panel positioned in front of the Guest. To utilize this system, Guests should contact a host/hostess at the attraction.

Reflective Captioning is available at the following attractions, entertainment and restaurants in:

Magic Kingdom Park

    Country Bear Jamboree
    Mickey's PhilharMagic
    The Hall of Presidents

Epcot

    Imagination: Honey, I Shrunk the Audience
    France: Impressions de France
    Norway: Maelstrom
    Canada: O Canada!
    China: Reflections of China
    The American Adventure: The American Adventure
    The Land: The Circle of Life

Disney's Hollywood Studios

    Fantasmic!
    Muppet*Vision 3D
    The Magic of Disney Animation
    Voyage of the Little Mermaid
    Walt Disney: One Man's Dream

Disney's Animal Kingdom Park

    "It's Tough To Be A Bug!"
    Finding Nemo - The Musical


NOTE: NOT ALL PORTIONS OF AN ATTRACTION EXPERIENCE MAY BE CAPTIONED.

VIDEO CAPTIONING

Caption-ready monitors are available at many attractions. These monitors are designated with a "CC" symbol and can only be activated by remote control. Single button activators are available through Guest Relations and require a $25 refundable deposit. Video Captioning can also be activated using Disney's Handheld Device which requires a $100 refundable deposit (must return item on the same day for refund).

Video Captioning is currently available at the following attractions, entertainment and restaurants in:

Magic Kingdom Theme Park

    Monsters, Inc. Laugh Floor(pre-show only)
    Stitch's Great Escape!
    Walt Disney's Carousel of Progress (pre-show only)

Epcot Theme Park

    Test Track (pre show only)
    Imagination: Honey, I Shrunk the Audience
    Mission: SPACE (pre show only)
    The Land: Soarin' in The Land area (pre-show only)

Disney's Hollywood Studios

    Studio Backlot Tour (queue ramp and prop warehouse only)
    Muppet*Vision 3D (pre-show only)
    Disney Junior–Live On Stage! (queue only)
    Star Tours – The Adventures Continue (Boarding area only)
    The Twilight Zone Tower of Terror (pre-show only)
    Toy Story Mania
    The American Idol Experience (pre show only)

Disney's Animal Kingdom Park

    DINOSAUR (pre-show only)
    Kilimanjaro Safaris (pre-show only)

SIGN LANGUAGE INTERPRETATION

Walt Disney World Resort provides Sign Language interpretation for our Guests at specific live Disney Theme Park shows on a rotating basis as follows:


Disney's Animal Kingdom Theme Park — Saturdays

Disney's Hollywood Studios Theme Park — Sundays, Wednesdays

Epcot Theme Park — Tuesdays, Fridays

Magic Kingdom Theme Park — Mondays, Thursdays


Guests should request confirmation of our interpreted performance schedule a minimum of 7 days in advance by calling Walt Disney World Resort Information at (407) 824-4321 [voice] or (407) 827-5141 [TTY]. (Guests under age 18 must have parent or guardian permission to call.) Guests will be contacted prior to their visit with an appropriate show schedule that lists the names, dates, and times of our interpreted performances. Sign Language interpretation is one of several services available in our theme parks for Guests with hearing disabilities.

Sign Language interpretation can also be requested for other special events and shows, such as "Hoop-Dee-Doo Revue", "Pirates and Pals Fireworks Voyage" and "Disney's Spirit of Aloha", with a minimum of 14 days advanced notice. Requests for interpretation at special events or shows can be made by calling Walt Disney World Resort Information at (407) 824-4321 [voice] or (407) 827-5141 [TTY]. (Guests under age 18 must have parent or guardian permission to call.) Guests will be contacted prior to their visit to verify arrangements.

TELEPHONES

Pay phones equipped with amplified handsets are widely available throughout the Walt Disney World Resort. Pay phones equipped with a Text Typewriter are also available. Theme Park locations are listed in the Guide for Guests with Disabilities.

WRITTEN AIDS

A pad of paper and pens/pencils are readily accessible at each location for Cast Members to utilize, if necessary, to communicate with Guests with needs at Walt Disney World Resort. Cast Members with abilities in Sign Language can be identified with the appropriate language pin. Guest Assistance Packets containing dialogue, flashlights, and pen and paper are available at or near the performance areas or entrances for most shows and attractions. Guests should contact a host/hostess at the attractions.

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