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Online Check-in – Frequently Asked Questions

Q.

What is Online Check-In?

A.

Disney’s Online Check-In service is a convenient option that starts your check-in process online from home and may reduce registration time upon arrival at your Disney Resort hotel. It is complimentary and available to all registered Disney Resort hotel Guests at Walt Disney World Resort.

When you use Online Check-In, you provide us in advance of your arrival with the information that we typically collect at the Front Desk during the standard check-in process. Upon arrival at your Disney Resort hotel, you will visit a specially designated Front Desk location where we’ll give you a Welcome Folder and your MagicBands—if your MagicBands did not already arrive in the mail.

Begin the check-in process in advance of your arrival using Online Check-In on disneyworld.com or with the My Disney Experience app.

  • For assistance with your Walt Disney World vacation, including resort/package bookings and tickets, please call (407) 939-5277.
    For Walt Disney World dining, please book your reservation online.
  • 7:00 AM to 11:00 PM Eastern Time. Guests under 18 years of age must have parent or guardian permission to call.
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