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Annual Passes – Frequently Asked Questions


I am an Annual Passholder, and I have lost my Passholder discount card. What should I do?


Passholder discount cards are no longer necessary and new Passholders will not receive one.

Your annual pass enables you to access your Passholder entitlements—including theme park admission, food and merchandise discounts and complimentary standard parking, if your pass includes parking. The pass must be presented—along with a photo ID—at the time of purchase, when you book and when you redeem any Passholder offer.

Learn more about annual passes or purchase a new pass.

  • For assistance with your Walt Disney World visit, please call (407) 939-5277.
  • 7:00 AM to 11:00 PM Eastern Time. Guests under 18 years of age must have parent or guardian permission to call.
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