Help Center

How can we help you?

This search field has an attached autosuggestion popup menu

Online Check-in – Frequently Asked Questions

Q.

What do I need to provide for identification purposes when I arrive at my Disney Resort hotel?

A.

Upon arrival at your Disney Resort hotel, you must provide a valid form of photo identification. Valid forms of identification include driver’s license, government-issued passport, government-issued photo ID or active military ID.

To make your vacation experience even easier and more convenient, we recommend that you begin the check-in process in advance of your arrival by using Online Check-In.

  • For assistance with your Walt Disney World visit, please call (407) 939-5277.
  • 7:00 AM to 11:00 PM Eastern Time. Guests under 18 years of age must have parent or guardian permission to call.
Footer Links