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Online Check-in – Frequently Asked Questions

Q.

Who should I contact with questions about the Disney Premier Visa Card application process that is available during Online Check-In?

A.

Please call JPMorgan Chase at (800) 300-8575. Guests under 18 years of age must have parent or guardian permission to call.

Begin the check-in process in advance of your arrival using Online Check-In on disneyworld.com or with the My Disney Experience app.

Disney Visa Instant Credit is available to United States residents only.

  • For assistance with your Walt Disney World visit, please call (407) 939-5277.
  • 7:00 AM to 11:00 PM Eastern Time. Guests under 18 years of age must have parent or guardian permission to call.
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